Job Description

Posting Number
CK52716P


Position Title
Police Services Executive Assistant - OO and ISO


Job Classification
Police Services Executive Assistant


No. of Staff Required
1


Job Type
Full Time


Division
Corporate & Protective Services


Department
Police Services


Job Summary/Basic Function
To provide confidential, administrative and reception services to the Operations Officer (OO) and Investigative Service Officer (ISO) in Police Services. The position is a liaison between the public and senior leadership to handle and/or redirect inquiries to staff, other agencies and government departments. Must obtain and maintain Enhanced Police Security Clearance.


Duties

1. Provide administrative support

• Co-ordinate the OO and ISO calendar, establishing priorities and efficiencies; schedule appointments, conferences, seminars, reservations, travel arrangements and expense claims.
• Co-ordinate all arrangements for meetings and committees; preparing agendas and related materials, recording and preparing minutes and conducting follow-up on outstanding action items with meeting and committee participants.
• Ensure the OO and ISO are prepared for all engagements with logistical information.
• Organize and assist with SLT Detachment functions/gatherings and participate in Police Services and RCMP committees, events and recognition.

2. Office systems

• Process and maintain highly confidential and sensitive paper and electronic records.
• Monitor and maintain the Administration email proxy and administrative files in accordance with RCMP policy.
• Maintain Administrative and Operational Unit Supplements.
• Develop systems and processes for enhanced organization and efficiencies.

3. Provide reception services for Senior Management Office

• Greet, receive and welcome clients, visitors and staff to the senior management office, screen and redirect telephone calls, vet and process letter mail.
• Record, relay and direct messages/inquiries for the Operations Officer (OO) and Investigative Service Officer (ISO) in Police Services.
• Monitor, respond to, prioritize and distribute incoming communications including the OO and ISO\xe2\x80\x99s e-mail.

Qualifications

Knowledge: Office Administration Certificate or related education. Experience in executive office with knowledge of business and administrative procedures; proficient with Microsoft Office suite; customer service training; good understanding of government regulations and structure. Knowledge of the RCMP organization, policies, procedures, databases and operations in a policing environment.

Skills & Abilities: Maintain confidentiality, diplomacy, tact at all times. Ability to multi-task in a fast-paced environment; able to work independently; excellent communication skills (oral and written); good organizational skills; adaptability; ability to learn quickly; good computer skills; ability to get along with a wide variety of people; politically astute; handles conflict resolution effectively and organizationally agile. Tact; diplomacy; patience; compassion and a sense of humour.

• Administrative Proficiency
• Detail Oriented, Service Credibility
• Problem Solving
• Communication

Posting Date
04/21/2023


Closing Date
05/12/2023


Special Instructions to Applicants
We offer progressive employment practices and a great work environment. This is an exempt position that offers a competitive salary and benefits package.


Employee Group
Exempt


Pay Rate
$67,000 to $75,000 annually plus paid vacation, pension and benefits


Days of Work
Monday to Friday


Hours of Work
8:00 am to 4:00 pm
9:00 am to 5:00 pm


Standard Hours per Day
7


Work Location
POLICE SERVICES BUILDING