Job Description

POLICE (RCMP) BASED VICTIM SERVICES PROGRAM WORKER

Cranbrook/Kimberley

Summit Community Services is a non-profit Society, dedicated to promoting community well being by providing a continuum of quality, accessible, client-centred support and intervention services.

Job Summary:

As part of the Summit team, the Police-Based Victim Services Program Worker will provide information, assistance, and referral services to victims and witnesses of crime and trauma in the Cranbrook and Kimberley policing areas.

Reports to:

RCMP Victim Service Program Coordinator & Clinical Supervisor

Key Duties and Responsibilities:

Accept

referrals

from

RCMP, the public

and

community

colleagues

and initiates client contact in a timely manner
Protect client information and ensure confidentiality

Provide direct services, information, and referrals to victims and witnesses of crime Liaise with

Criminal

Justice

partners

including

RCMP,

Coroner's Office, Crown Counsel and Crime Prevention to assist and support victims of crime

Work in collaboration with and refer clients to the Sexual Assault Services program, Community Based Victim Services program and other community partners

Provides court support to victims/witnesses of crime, including updates on court appearances, court orientation and accompaniment, and explanation of the criminal justice system, when applicable

Provide support to clients in completing various forms and applications (Victim impact Statement, Crime Victim Assistance Program etc.)

Offer Critical Incident debriefings to families and individuals impacted by traumatic events

Guide & Aid in Safety planning

Provide program awareness and education through community involvement, including participation in community committees, community presentations and educational events

Maintain accurate records and other administrative duties, including accessing information from RCMP, maintain Victim Services files (VSIS), collect statistics for the Ministry of Public Safety & Solicitor General

Education, Training and Experience:

Relevant training and/or experience

Degree or Diploma in related discipline is desirable

Pass and maintain RCMP Enhanced Security Clearance.

Class 5 Driver's Licence and must have own car.

Job Skills and Abilities:

Strong organizational and time management skills

Strong computer, keyboarding and clerical skills.

Familiarity and a working knowledge of MS word and Excel is desirable

Excellent written and verbal Communication Skills

Ability to work effectively independently and as a team

Knowledge of both the criminal justice and family justice systems and the related administrative process

Knowledge of social services resources including grief support, trauma reactions, mental illness, abuse, suicide intervention, substance abuse etc.

Sensitive and responsive to cultural differences in the client population

* Knowledge of trauma- informed practice