Job Description

Position Title:

Victim Services Worker

Positions Summary:

Working under the direction of the Executive Director, the role of the Victim Services Worker working in the District of Nipissing, is the delivery of victim services. VSW is responsible for ensuring the adherence to applicable legislation, regulations, policies, and procedures in accordance with ministerial guidelines.

Duties and Responsibilities Victim Services Worker

Effectively present the program to the community in a manner that accurately reflects the limitations of the program Respond to calls for service from Police and other emergency services Form positive relationships with law enforcement, hospitals and social agencies to build effective delivery of the service in the community Screen clients in accordance with the Ministry of Children Community Social Services (MCCSS) Program Standards Provide direct client services in accordance with MCCSS Program Standards Offer needs assessment to victims of crime and vulnerable victims of tragic circumstances Assist client in the development of personalized service plan, including making appropriate referrals Assist the client in completing a comprehensive, detailed safety plan following MCCSS guidelines Provide support and client follow-up post crisis in accordance with MCCSS Program Standards Record statistics as required Complete VQRP+ applications in accordance with the VQRP+ guidelines Maintain appropriate record-keeping/documentation and client files, statistical and outcome measurement tools Responding personally on scene to assist Afterhours team in difficulty or to provide direction in large-scale emergency situations Other duties as assigned

Position Requirements

Consent to a Criminal Background Check including a Vulnerable Person Check Ability to maintain strict confidentiality (Oath of Confidentiality to be signed annually) Valid Driver's License and access to a reliable vehicle; willingness to travel within the catchment area (Nipissing) Thorough knowledge of social services and victim issues, acquired through a degree in social work, psychology or related programs of study Demonstrated experience/education in victim support and crisis intervention Knowledge of the justice system, social services, community resources Ability to work with little direct supervision Willingness and ability to maintain a flexible work schedule including occasional evenings and weekends. Strong organizational skills Proficient in word processing and desktop publishing Energetic individual who possesses the ability to deal with high stress and crisis incidents in a calm and soothing manner Strong interpersonal skills and ability to maintain good working relationships with police, staff and other social services providers Excellent decision making, organizational and communication skills Conscientious in completing all necessary documentation Ability to provide non-judgmental, sensitive, emotionally safe services related and victims Elevated level of commitment and responsibility
Job Type: Full-time

Pay: Up to $32.96 per hour

Expected hours: 35 per week

Benefits:

Employee assistance program
Work Location: In person