Pharmacy Operations Manager

Ottawa, ON, CA, Canada

Job Description

Are you an experienced and motivated pharmacy assistant looking to take the next step in your career and take full ownership of operations?

We are seeking a

dedicated Pharmacy Operations Manager

to lead our busy community pharmacy team. This is a hands-on role for someone who thrives in a fast-paced environment, values accuracy, and is passionate about quality patient care and efficient operations. Our pharmacy proudly serves some of the

most loyal and appreciative clientele in the Ottawa Valley

and is recognized for providing

the highest level of customer service in Ottawa

.

Key Responsibilities



Track and deliver

on key quality and performance indicators.

Oversee daily pharmacy operations

, ensuring smooth and efficient workflow.

Order, receive, and manage inventory

to maintain optimal stock levels and minimize waste.

Lead, train, and support pharmacy staff

, including managing schedules and daily task assignments.

Ensure exceptional customer service

and maintain a welcoming, professional environment for patients.

Maintain high proficiency in Kroll

pharmacy management software (mandatory). Achieve and sustain an

average prescription entry speed of 25 prescriptions per hour

while maintaining accuracy and compliance.

Qualifications and Experience



Minimum 5 years of full-time experience

as a pharmacy assistant or similar role in a Canadian community pharmacy. Proven ability to

lead, organize, and manage

dispensary operations with minimal supervision. Strong working knowledge of

Kroll software

and pharmacy inventory. Excellent communication, problem-solving, and decision-making skills. Reliable, proactive, and capable of taking full operational ownership. Prior customer service or leadership experience is an asset.
Job Types: Full-time, Permanent

Pay: $55,000.00-$65,000.00 per year

Benefits:

Dental care On-site parking Paid time off RRSP match Store discount Vision care
Application question(s):

How many Rxs can you enter in Kroll software in 1 hour?
Experience:

Full-time Pharmacy Assistant in Canada: 3 years (required) Kroll Software: 3 years (required)
Work Location: In person

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Job Detail

  • Job Id
    JD2991013
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ottawa, ON, CA, Canada
  • Education
    Not mentioned