Job Description

About Us:

SpiritRx Services is an independent, award-winning pharmacy that has been a trusted healthcare provider for over a generation. Locally founded and proudly 100% Indigenous-owned, we serve communities across Manitoba, Nunavut, and Northwestern Ontario. Our mission is to provide exceptional pharmacy care with a focus on health equity for Indigenous people living in rural and remote communities.

Job Summary:

As a Pharmacy Operations Lead with SpiritRx Services, you will play a key leadership role within a collaborative and high-energy pharmacy team dedicated to innovative distance-care pharmacy practices. This role is responsible for overseeing daily pharmacy operations, professional practice workflow, and team coordination to ensure safe, efficient, and compliant patient care. Guided by a care-over-commerce philosophy, the Pharmacy Operations Lead supports both clinical excellence and operational accountability while working closely with the Director of Pharmacy.

Opportunities:

Purpose-Driven Leadership:

Make a meaningful impact by strengthening pharmacy services for Indigenous and remote communities.

Operational Influence:

Lead workflow optimization, staffing coordination, and operational improvements within a growing distance-care pharmacy model.

Collaborative Team Environment:

Work alongside pharmacists, assistants, supervisors, and leadership in a supportive and respectful workplace.

Professional Growth:

Build leadership, governance, and operational expertise within an innovative and values-driven organization.

Responsibilities:

Professional Practice & Workflow Oversight:

Oversee daily pharmacy operations and professional practice workflow in compliance with College of Pharmacists of Manitoba standards and applicable legislation. Assign final check and clinical check pharmacists based on workflow demands. Serve as the primary point of contact for workflow-related questions and guidance. Maintain an active on-site presence to support timely medication delivery. Lead daily pharmacist huddles and support continuous improvement. Implement workflow changes following consultation and Director approval. Contribute to quality assurance and continuous improvement initiatives.

Leadership, Staffing & Team Development

Support hiring, onboarding, training, and development of pharmacists, technicians, assistants, interns, and students. Assign departmental lead responsibilities and support staff accountability and engagement. Conduct staff evaluations and promote a respectful workplace culture.

Scheduling & Workforce Management

Prepare and manage pharmacist and technician schedules. Approve time-off requests and coordinate payroll submissions. Support on-call coverage planning.

Safety, Compliance & Regulatory

Assign or act as Safety IQ Coordinator, QPIC, or Alternate QPIC. Ensure access to required systems including eChart and DPIN. Support audit readiness and regulatory compliance.

Emergency, Community & Business Support

Act as the first operational contact during emergencies. Maintain relationships with healthcare partners. Support community outreach and business improvement initiatives. Ensure clear and consistent communication across the pharmacy team.

Qualifications:

Completion of Bachelor of Science in Pharmacy or a Doctor of Pharmacy program from a recognized institution. Licensed and in good standing with the College of Pharmacists of Manitoba. Demonstrated experience in pharmacy operations, workflow coordination, or leadership roles. Strong understanding of professional practice standards and regulatory compliance. Excellent leadership, communication skills, with the ability to provide remote counselling and support. Experience in Indigenous healthcare, chronic disease management, or distance-care pharmacy is an asset. Ability to work effectively in a fast-paced, team-oriented environment.

Working Condition:

Majority office hours: 9am - 5pm Monday to Friday Large Corporate Pharmacy and office environment, shipping and receiving Inclusive work environment and team culture

Resume's and CV's can be emailed to:

Human Resources Administrator: Emusgrove@fchealth.biz

For more information about our company, First Canadian Health, and family of companies under Tribal Councils Investment Group, please visit:

http://www.spirithealthcare.ca/

https://firstcanadianhealth.biz/

http://www.tcig.biz/

http://spiritrx.ca/

We encourage candidates of Indigenous ancestry including status and non-status First Nations, Metis, and Inuit, to include this information in their cover letter when applying.

At First Canadian Health, we embrace our diversity. We strive to attract, develop, and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and First Canadian Health policies. To request a reasonable accommodation in the application process, contact cbajona@fchealth.biz

Job Types: Full-time, Permanent

Pay: $125,000.00-$140,000.00 per year

Ability to commute/relocate:

Winnipeg, MB: reliably commute or plan to relocate before starting work (required)
Application question(s):

Have you completed a Bachelor of Science in Pharmacy or a Doctor of Pharmacy program? Are you licensed and in good standing with the College of Pharmacists in Manitoba?
Experience:

Leadership: 3 years (required)
Work Location: In person