Job Description

Date of Posting

; November 13, 2025

Contract Length

: Full-time 3-4 month term appointment (maximum 15 hours a week) available starting November 2025 (overtime may be required)

Hourly rate:

$27.01

About the opportunity

Based at the Leslie Dan Faculty of Pharmacy, the Discovery Pharmacy (Drx) combines our research, education and innovation excellence to model and evaluate cutting-edge health service delivery. As part of the University of Toronto's interdisciplinary health care education and research ecosystem, Discovery Pharmacy will provide health care services and programs for the U of T community.

Reporting to the Pharmacist Lead, Discovery Pharmacy, the incumbent has responsibility for the day-to-day pharmacy operations, ensuring it is coordinated effectively and efficiently.

The incumbent is responsible for receiving patients incoming to DRx and the main patient facing duty is to serve as wayfinding and orientation.

Responsibilities will include:

As the successful candidate, you will be involved in the following types of activities:

Responding to enquiries within the defined scope of the role and redirecting as appropriate Acting as a point of contact for general enquiries; answering phones Resolving minor complaints within the scope of the role and referring larger issues when appropriate Updating records Identifying and retrieving missing or mismatched materials and/or information Collecting and passing on referrals according to pharmacists' instructions Receiving and passing on messages to appropriate contacts Performing routine data entry Verifying the accuracy and completeness of documents Distributing incoming and outgoing mail and deliveries Scanning, filing and copying documents Following rules and procedural instructions when restocking supplies Scheduling appointments Confirming appointments Processing cash, debit and/or credit card transactions Following rules related to Personal Health Information Protection Act (PHIPA)

Qualifications:

College Certificate or equivalent Pharmacy Assistant Certificate/Diploma or Experience is an asset 2 years of professional pharmacy assistant in a community pharmacy setting Experience serving clients in a fast paced, health care setting or equivalent Demonstrated ability to prioritize a consistent and varied workload. Kroll Pharmacy Management Software experience is an asset

Skills:

Flexible Time management Communication Adaptable
References may be requested.

To Apply

If you are interested in applying for this position, please send your cover letter and CV to Jonathan Nhan at jonathan.nhan@utoronto.ca, by

November 21, 2025

.

Please note that these positions will be covered under the USW Casual Collective Agreement. A copy of the agreement can be found here: Agreements - The Division of People Strategy, Equity & Culture (utoronto.ca)

Please note that by applying for this position, you consent to the University obtaining certain personal including name and contact information ("personal information"). It is being collected to confirm the suitability and the qualifications of applicants. Any personal information collected will be treated as strictly confidential by the University; The University may share this personal information with its directors, officers, employees, agents, partners, affiliates, volunteers or subcontractors from time-to-time who have a need to know, and it will otherwise be treated in accordance with applicable provincial privacy legislation by the University.

About the Leslie Dan Faculty of Pharmacy and University of Toronto

With nearly 1,000 undergraduate and over 140 graduate students walking the halls of our iconic building, the University of Toronto's Leslie Dan Faculty of Pharmacy is a recognized global leader in the fields of pharmacy education and research. Together, we are moving science and health through a focus on excellence and innovation.

With over 180 faculty members including researchers, clinician scientists, clinical educators and community, hospital and affiliated experts, we are the top faculty of pharmacy in Canada and ranked among the top globally. We are committed to offering leading-edge pharmacy education programs and driving innovation and discovery in the pharmaceutical sciences. Our scientists are catalysts for the discovery of novel therapeutic targets, new drugs, medical devices, diagnostic tests and new solutions to provide the safest, most effective and affordable therapies for patients and methodologies to foster pharmacy practice excellence.

Visit us at www.pharmacy.utoronto.ca to find out more about the incredible work being done.

Diversity Statement

The University of Toronto is strongly committed to diversity within its community and especially welcomes applications from racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas.

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact Tara Snyder, Director, Administration, Faculty & Staff Relations, tara.snyder@utoronto.ca who can assist in facilitating this with the University.

Job Type: Casual

Pay: $27.01 per hour

Expected hours: 12 per week

Experience:

pharmacy: 3 years (required)
Work Location: In person

Application deadline: 2025-11-21