Job Description

Otter Farm & Home Co-operative (Otter Co-op) has over 50,000 members with services in Food, Feed, Petroleum, Pharmacy, Hardware and Liquor in various retail locations across the Lower Mainland, Fraser Valley and Interior, with sales in excess of $200 million annually.

We are a different kind of business: we are locally invested, are community-minded and offer lifetime membership benefits including patronage refunds, quality products, quality services and fair prices.

Otter Co-op invites applications for the position of Pharmacy Assistant located at our Retail Center at 3650- 248th Street, Aldergrove.

RESPONSIBILITIES:

The Pharmacy Technician\xe2\x80\x99s primary responsibility is to maintain the highest professional level of customer service standards, through consistent and thorough patient care. This entails developing and maintaining an atmosphere of customer service friendliness that will foster clientele building and sustained profitable growth for the unit.

The Pharmacy Technician is also responsible for the accuracy, efficiency and integrity towards company policy and legislative regulations in the pharmacy unit.

Customer Service:

• To provide fast, friendly, convenient and professional service in the pharmacy dispensary and OTC sales area
• Direct appropriate customer inquiries to the Pharmacist on duty in a timely manner.
• Maintain positive relationship with staff and other team members in supporting customer service objectives and positive employee relations.

Operational Requirements:

• Efficiently perform all the technical duties in the dispensary as per the direction given by the Pharmacist on duty including but not limited to the following:
• Filling medication orders including measuring, mixing, packaging and labelling.
• Managing inventory, including monitoring, re-stocking, expired products and inventory management.
• Understanding home health care products such as canes, vision aids and hearing aids.
• Answering telephones and taking messages.
• Cleaning and sterilizing dispensing bottles and instruments etc.
• Operating a cash register.
• Preparing receipts, invoices, letters and memos and general filing.
• Receiving and sending electronic communications.
• Notify customers of prescriptions that have not been picked up after 30 days and cancel them, if required returning the inventory to stock.
• Maintain accuracy and integrity of all order copies for the Pharmacy in accordance with company procedures.
• Responsible for supporting management in the control of inventory levels.
• Understand, recognize and respect the professional role that the pharmacist has in the pharmacy and all of the legal expectations of that role.
• Ensure compliance to all company standards and procedures.
• Proactive support and execution of the stores loss prevention program as it applies directly to the pharmacy unit.
• To be fully conversant with the company\xe2\x80\x99s Health and Safety Program, as well as the requirements set out by provincial regulations.

SKILLS & QUALIFICATIONS:

• Diploma from a recognized Pharmacy Technician Training course
• Pharmacy experience in a dispensary working a minimum of 1,000 hours.
• Pharmacy salesperson/OTC Associate with a minimum of 1,000 hours.
• Strong understanding of computer applications and Microsoft Word.
• Strong aptitude to adapt to dispensary functions.

Otter Co-op is pleased to offer our full time, salaried and eligible part time team members the following: Extended Health Care \xe2\x80\xa2 Dental \xe2\x80\xa2 Life Insurance \xe2\x80\xa2 Travel Insurance Coverage \xe2\x80\xa2 Long Term Disability Insurance \xe2\x80\xa2 Employer Matched Pension Program (6% matched).

Otter Co-op is pleased to offer all team members the following: Employee Family Assistance Program \xe2\x80\xa2 Company Social Club \xe2\x80\xa2 Excellent Opportunities for Advancement \xe2\x80\xa2 Competitive wages paid bi-weekly \xe2\x80\xa2 Team Member Discount (15% off Hardware, Family Fashions, and Bagged Feed/Agro Products) \xe2\x80\xa2 Annual Bonus Program \xe2\x80\xa2 Annual Equity Rebates and Fuel Rebate Program \xe2\x80\xa2 Service Recognition Program \xe2\x80\xa2 Learning and Development Opportunities.

Otter Co-op is committed to a diverse and supportive working environment based on our Core Company Values of Integrity, Community and Excellence.

We are committed to giving back to our communities through our Corporate Social Responsibility Program. Last year we donated over $250,000 to a variety of local charities and community organizations.

Otter Co-op offers a competitive salary depending on experience, personal and professional development, and the opportunity to work with one of western Canada\'s most successful organizations.

All successful candidates will be required to undergo a background check.

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Otter Co-Op