Job Description

Position Title: Pharmacy Technician - Full Time

Position Type: Permanent

Requisition ID: 32544

Banner: Pharma

Employment Type: Full-Time

Support pharmacists operationally in providing dispensary and pharmacy services and achieving Company initiatives. The Pharmacy Technician will receive direction from the pharmacist on duty and Pharmacy Manager in working towards achievement of goals and objectives while adhering to both Company operating standards and Ontario College of Pharmacists\' standards of practice.

Specific Responsibilities

Perform all aspects of the technical act of dispensing.

Receive prescription refill requests and verbal prescriptions in accordance with all applicable laws and regulations.

Provide customer assistance with merchandise on the sales floor and at the cash register.

Complete the Recall Procedure for Pharmacy products.

Establish and maintain patient profiles, and scan and file patient records.

Contact prescribers for various functions.

Answer phones and check IVR voicemail messages.

Check emails and respond accordingly.

Perform inventory-related tasks.

Enter and reconcile invoices/credits.

Maintain Rx shrink logs to assist in inventory management.

Utilize wholesaler websites for various functions.

Assist with dispensary paper work as directed.

Perform all acts under the expanded scope of pharmacy practice.

Maintain store standards and conditions.

Qualifications

Education - CCAPP Accredited Pharmacy Technician Education Program.

Licensure - Registered Pharmacy Technician with the Ontario College of Pharmacists.

Proficient with current PC systems, MS Office programs and pharmacy software (Kroll).

Interpersonal skills to build strong working relationships and positive work environment.

Language skills to communicate clearly and listen carefully in a respectful manner

Organizational skills to prioritize, plan ahead, manage time and be punctual.

Customer service skills to achieve customer satisfaction by recognizing customer needs/wants.

Receptivity to accept constructive feedback for continuous improvement.

Initiative to identify and complete tasks independently.

Metro values, respects and leverages the differences and competences of all employees from a variety of different backgrounds. We will consider all qualified applicants for employment.

Metro is committed to accommodating applicants and employees with disabilities. Should you require an accommodation or wish to receive this application in an accessible format, please advise.

Only applicants that meet the qualifications will be contacted.

We respectfully request no calls or unsolicited resumes from agencies.

METRO INC. is a food and pharmacy leader in Qu\xc3\xa9bec and Ontario. As a retailer, franchisor, distributor, and manufacturer, the Corporation operates or services a network of 953 food stores under several banners including Metro, Metro Plus, Super C, Food Basics, Adonis and Premi\xc3\xa8re Moisson, as well as 648 drugstores primarily under the Jean Coutu, Brunet, Metro Pharmacy and Food Basics Pharmacy banners, providing employment directly or indirectly to almost 90,000 people.

Our five customer promises are simply that... promises to provide our customers with the best shopping experience possible. Under each promise are actions that support it.

Our five customer promises:

• Great quality fresh products
• The people are great
• It\'s easy to shop
• Customers get what they want
• Prices are good

Metro