Job Description

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Terms of Employment

Full-time

Position Location

Edmonton
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About ICE

Independent Counselling Enterprises (ICE) supports adults with disabilities to live meaningful, inclusive lives. We provide residential, non-residential, and support home services across Alberta. Our Personnel team ensures staffing, scheduling, and employee support run smoothly so front line staff can focus on what matters most -- quality care.


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Role Summary

As a Personnel Coordinator, you'll be the go-to support for staff scheduling, personnel records, and payroll information. This role calls for someone who is detail-oriented, organized, and an excellent communicator. You'll work in a fast-paced office environment, balancing multiple priorities while supporting staff and supervisors across ICE programs.


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What We Offer

Paid training, orientation, and ongoing professional development Stable weekday office hours (no evenings or weekends) Opportunities to grow into senior leadership or specialized roles within ICE Support from experienced colleagues, managers, and the Health & Safety team A respectful, inclusive workplace that values teamwork and diversity Employee recognition for long service and contributions Non-registered group RSP matching program available to qualifying employees after one year of employment, with contributions adjusted according to length of service Comprehensive benefits package for qualifying employees after one year of employment Meaningful work that directly contributes to the safety and wellbeing of staff and clients every day
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Key Responsibilities

Prepare, update, and communicate staff schedules for ICE programs Coordinate coverage for vacations, sick days, and open shifts Maintain accurate personnel files and confidential records Provide payroll with accurate staff scheduling information Respond to staff inquiries with clarity, professionalism, and respect Support supervisors in resolving scheduling or personnel challenges Assist with on-boarding and orientation when required Promote teamwork and positive workplace culture
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Qualifications

Clear and professional communication skills Strong organizational and time management abilities Comfortable with data entry, documentation, and MS Office (or similar systems) Dependable and consistent in meeting deadlines Previous scheduling, office administration, or human services experience is an asset Clear Vulnerable Sector Police Check (within 6 months) Two work-related references

Ideal Candidate

Calm and professional when handling scheduling changes or staff concerns Accurate, detail-focused, and organized A team player who values collaboration and problem-solving Interested in growing office and leadership skills within ICE
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Apply Today

Send your resume and cover letter to wvisser@icenterprises.com with "Personnel Coordinator Application" in the subject line.



We thank all applicants for their interest. Only those selected for interviews will be contacted.


At ICE, you're not just starting a job -- you're joining a team that makes a difference every day. We value diversity and welcome applications from people of all backgrounds and experiences.