Job Description

Hours of work: The successful candidates must be available to work a minimum of two different types of shifts (days and evenings or days and nights or a combination of all three). Shifts hours are 3pm to 11pm, and 11pm to 7:00am.
Who We Are
At Good Shepherd, we are committed to providing hope and enhancing dignity and self-determination for individuals and families. To learn more about Good Shepherd, visit our website at
This opportunity is with our Good Shepherd - Assisted Living/Personal Support Services
How You Will Make an Impact
The successful applicant will provide personal care and home support services to clients living independently in the community.

• To provide service in a person centered, dignified, culturally-competent and respectful manner that reflects the charism of Good Shepherd and which reflects an integrated anti-racism/anti-oppression framework
• To assist clients with routine activities of daily living and instrumental Activities of Daily Living such as;

• housekeeping and laundry
• Personal care including bathing and showering
• Toileting assistance including incontinence care
• Transfers according to the plan of care; supervised, one person assist, two person assist and two person mechanical lift according to the clients care plan, program policies and practices and within scope of Practice of a PSW
• Supporting clients while attending external appointments including accompaniment
• Must be able to work across multiple locations within the city based on assigned schedule which may require walking up to 25 minutes from the hub location to the clients residence, walking up and down stairs in all seasons
• Monitoring the safety of the clients including;

• Encourage clients to use all required assistive aids, mobility aids including walkers and canes
• Medication reminders and documentation
• Responding to clients calls for assistance for unscheduled support 24 hours per day while on duty
• Encourage clients to use hearing aids, glasses, Life Line necklaces/bracelets and other aids being used
• Light housekeeping tasks and other instrumental activities of daily living including: Going to store for small grocery needs, providing laundry service, washing, drying, folding and putting away of laundry, hand washing of delicate items, tidying of bedroom and bathroom, changing bed linens, meal prep
• Assessing and reporting any hazards or safety concerns to Program manager or designate
• Electronic documentation is required so an understanding of computers and data entry is required.
• Observe all health and safety rules and work in compliance with the provisions of the occupational Health and Safety Act and its regulations

What You'll Bring to Our Team

• Personal Support Worker Certificate in good standing and currently authorized to practice in the Province of Ontario
• Minimum of 1 year's practical experience preferred
• Demonstrated ability to work with adults with diverse and complex health and psycho-social needs
• A demonstrated ability to work as an effective, responsive and accountable team member
• Ability to work individually and as part of a team
• Excellent time management skills and the ability to work independently in client homes and community settings
• Strong verbal and written communication skills
• Excellent interpersonal and conflict resolution skills
• Committed to anti-racist/anti-oppressive practice and to the mission and values of Good Shepherd
• Fluency in a language in addition to English is an asset

What We Offer

• Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY
• Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT
• Staff recognition programs along with access to self-care supports and EMPLOYEE /
• FAMILY ASSISTANCE PROGRAM (EAP)
• POSITIVE and ENCOURAGING atmosphere
• Make a difference and provide HOPE
• Extended Health Benefits

Join our team and be part of a group that values hard work, dedication, and the importance of maintaining a positive environment for everyone
Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve.
Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need accommodations, please contact Human Resources at 905-528-5877.
Good Shepherd has a mandatory verification of COVID-19 vaccination policy. More information on the full policy requirements and accommodation allowances will be provided to those selected for an interview.
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