Job Description

Work Term: Permanent Work Language: English Hours: 10 to 20 hours per week Education: Secondary (high) school graduation certificate Experience: 3 years to less than 5 years or equivalent experience

Work setting

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Retail/wholesale establishment/distribution centre Business services Advertising, marketing and public relations agency Media organization Shipping company or agency

Tasks

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Coordinate the flow of information within the team Direct and control daily operations Direct staff Evaluate daily operations Motivate staff Plan and organize daily operations Supervise other workers Train staff Train other workers Schedule and confirm appointments Answer telephone and relay telephone calls and messages Answer electronic enquiries Order office supplies and maintain inventory Oversee payroll administration Set up and maintain manual and computerized information filing systems Conduct research Provide customer service Participate in retail buying, marketing and small business endeavours Professionalism in customer service

Computer and technology knowledge

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Google Docs MS Excel MS PowerPoint MS Word Adobe Photoshop Project management software Social Media Accounting software MS Office Quick Books Google Drive LinkedIn Web service design Shopify

Photographic techniques

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Digital photo imaging

Technical terminology

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Business

Area of work experience

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Human resources

Specialization or experience

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Employee engagement

Area of specialization

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Project management Business process management Facility management Payroll services E-commerce

Work conditions and physical capabilities

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Ability to work independently Fast-paced environment Work under pressure Tight deadlines Attention to detail Repetitive tasks Work with minimal supervision

Personal suitability

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Ability to multitask Excellent oral communication Excellent written communication Flexibility Organized Team player Accurate Reliability Time management Adaptability Accountability Dependability Due diligence Quick learner

Screening questions

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Are you authorized to work in Canada? Are you available for shift or on-call work? Are you available to start on the date listed in the job posting? Are you currently a student? Do you have experience working in this field? Do you have the equipment you need to work from home (like internet and a workspace)? Do you live near the job location? What is the highest level of study you have completed? What is your current field of study?

Financial benefits

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Commission

Support for persons with disabilities

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Provides physical accessibility accommodations (for example: ramps, elevators, etc.) Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

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Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

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Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

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Offers mentorship, coaching and/or networking opportunities for Indigenous workers Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations

Support for mature workers

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Applies hiring policies that discourage age discrimination Provides staff with awareness training to create a welcoming work environment for mature workers Offers mentorship, coaching and/or networking opportunities for mature workers Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.) Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities) Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)

Supports for visible minorities

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Participates in a government or community program or initiative that supports members of visible minorities Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.) Offers mentorship programs that pair members of visible minorities with experienced employees * Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities