Under the direction of the Manager, Pension & Benefits, the Pension & Benefits Specialist provides employee and manager-facing benefits support while ensuring proper maintenance and administration of benefits and pension-related systems and processes. Assists with various benefit related issues in accordance with established policies and regulations while maintaining a very high degree of confidentiality. The Pension & Benefits Specialist will have ownership and specialization over certain programs, processes and must be well-versed in the various retirement plans the company offers.
How You'll Help:
Provide excellent customer service to employees, owner-operators and drivers regarding their benefits and processing of their benefits, to include answering inquiries, performing research, provide support on benefit plan documents and being an expert with extensive knowledge of all plans.
Acts as a Super User for Benefits and Pension modules in HRIS.
Work collaboratively with third party administrators (TPA's) to ensure reasonable responses to concerns and accuracy in the application of the policy and challenge when required.
Manage accuracy of data in benefits systems, streamlining benefits billing processes, and maintaining benefits related forms and documents.
Owns and delivers on several critical daily, weekly, and monthly tasks required to maintain benefits and pension programs.
Partners cross-functionally on projects and improvements related to employer value proposition, benefits and retirement.
Develops expertise on all company benefits offerings and act as a subject matter expert with internal stakeholders.
Participate and support the ongoing review and continuous improvement of company benefits offerings.
Strong analytical skills with the ability to collect, organize and analyze information with attention to detail and accuracy.
Other duties and projects as assigned.
Your Skills & Experience:
Post-secondary education, preferably in human resources, or a combination of education and experience.
2+ years of progressive experience in pension and benefit administration.
Stronginterpersonal and communication skills (both verbal and written)
Completes work with a high attention to detail maintain a high level of confidentiality
Deal effectively and courteously with employees, owner-operators, drivers and the general public
Ability to multi-task in a fast-paced environment
Strong computer skills - MS Office, Oracle HCM and benefit provider systems.
+ Advanced knowledge of MS Excel is an asset:
- Data Analysis
- Pivot Tables
- V-lookup
- Mail Merge
- Use of formulas
To apply, visit our Careers page at
dayross.com
.
If you're chosen for the role, you'll be asked to provide reference and criminal background checks before employment. You'll only be contacted if you're selected for an interview.
About Day & Ross
From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has grown to become one of the largest transportation and logistics providers in North America. With over 7,500 team members on and off the road in the US and Canada, we offer a diversified portfolio of freight and delivery solutions, including LTL, Truckload, Residential, Dedicated Fleet Solutions, and Logistics.
We believe our people are our greatest strength. For over a decade, we've been recognized as one of Canada's Best Managed Companies. We've also been named a Top Company for Women to Work for in Transportation since 2018. Our recognition reflects the family values we share with our parent company, McCain Foods Limited.
As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply. Day & Ross is committed to ensuring equal access and participation for people with disabilities and meeting their needs in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Accessible Canada Regulations and in alignment with our business practices
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