Job Description

Job Title:

Peer Support Worker - EPI

Job Posting#

PSW-EPI-041/2025-26

Date Posted:

Oct 31, 2025

Reports to:

Supervisors for Addictions Program

Position Type:

Full-Time Contract (15 Weeks)

Date Closed:

Nov 13, 2025

About Organization:

Punjabi Community Health Services (PCHS) is a pioneer, community-based, not-for-profit charitable organization that has been serving diverse populations for over 35 years. PCHS provides a wide range of culturally responsive services in the areas of addictions, mental health, geriatric care, health promotion, domestic violence, parenting, settlement, and support for women, children, and youth. PCHS is widely recognized for its innovative Integrated Holistic Service Delivery Model and has contributed to several community-based research studies. The organization is fully accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF) International and Imagine Canada, reflecting its commitment to quality and accountability. PCHS is also a 2SLGBTQ-sensitive organization, committed to equity, inclusion, and culturally appropriate care.

About Position:

This position will work in partnership with CAMH, CMHA Peel, and SHIP to build on the existing Early Psychosis Intervention program. This program will increase the system's ability to intervene through timely, high quality, integrated, person directed, culturally appropriate counselling and supportive services. The Case Manager will provide culturally and linguistically appropriate services to individuals and their significant others. Services include individualized assessment, pertaining to the provision of specialized treatment and support services to clients experiencing a first episode in psychosis, their families and/or their significant others.

Qualification, Experience and Skills:

University Degree and/or Community College Diploma in social services or a health services field Preferred 2 years of experience providing case management to adults with serious mental illness Registration with respective regulatory body or eligibility to get registered is preferred Knowledge of Recovery Model Knowledge of community resources and services, social and environmental determinants of health and evidence informed practices in working with youth/adolescent for their mental health Demonstrate solid understanding of the concepts of a family-centred approach and to create a safe space for the application of Integrated Holistic Service Delivery Model Proven knowledge and skills in assessment, care plan development, implementation and case management Familiarity with Client Record Management System (CRMS) and Ontario Common Assessment of Need (OCAN) is an asset Proficiency in a South Asian languages (Punjabi, Hindi, Urdu) would be an asset Strong interpersonal skills, be able to work independently and within a team Ability to communicate effectively (written and verbal), including presentation skills Excellent working skills of MS Word, Excel, PowerPoint, internet and outlook Familiarity with Commission of Accreditation Rehabilitation Facilities (CARF) International standards is an asset Familiarity with Cloud technology and Share-Point is an asset

Requirements:

A satisfactory Vulnerable Sector Screening (Criminal Record Check) is mandatory. A valid driver's license and access to a reliable vehicle with current insurance coverage. Fluency in South Asian languages such as Punjabi, Hindi, and Urdu. Current certification in CPR and First Aid- Level C with AED. Proof of vaccination (including COVID-19 and others) is encouraged.

Duties and Responsibilities:

Build supportive, trust-based relationships with clients and their families, grounded in mutual respect and shared lived experience. Clearly explain the role of a Peer Support Worker EPI within the broader program context, and respond to client questions or concerns. Support clients in identifying their strengths, needs, and personal goals, and collaborate in developing recovery-focused care plans. Provide guidance and psychoeducation to clients and families on recovery principles and ways to foster supportive environments. Encourage self-reflection and self-determination by helping clients identify inner strengths and explore meaningful life changes. Promote client safety, wellness, and empowerment through informed choices and goal setting. Encourage and support clients to advocate for themselves in clinical and community settings. Facilitate or co-facilitate peer-led support groups and assist clients in creating individualized recovery plans. Support clients in identifying and pursuing educational and vocational goals that align with their recovery journey. Provide ongoing peer-based support, including life skills coaching, pre-employment readiness, and referrals to community services. Advocate on behalf of clients and liaise with external agencies to connect clients with appropriate resources and supports. Offer education and peer-based insight around substance use and recovery to clients, families, and other support networks. Assist clients in accessing long-term supports when needed and contribute to discharge and follow-up planning. Maintain accurate documentation, case notes, and statistical tracking in accordance with agency policies and procedures. Participate actively in team meetings, case conferences, program planning, and community working groups. Collaborate effectively with interdisciplinary teams, both within the organization and with external partners. Contribute to a culture of compassion, respect, inclusion, and recovery within all aspects of the role. Perform other related duties as assigned.

Hours:

Full Time contract, 15 weeks , 37.5 hours per week (Some evenings and weekends work is required)

Position to commence:

November 2025

Salary Range:

$45,000 - $48,000 annually

Please submit your resume to the Hiring Committee at hr@pchs4u.com.

Please add Job Posting #

PSW-EPI-041/2025-26

the email subject line and cover letter.

PCHS offer an attractive and rewarding work environment. We appreciate the interest of all applicants, but only those under consideration will be contacted for an interview.

PCHS is committed to diversity in its workplaces and welcomes applications from all visible minority groups, women, Aboriginal persons, LGBTQ, persons with disabilities among other self-identified diverse groups. We also provide accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act ('AODA'). If you require accommodation for a disability during any stage of the recruitment process, please notify Human Resources at hr@pchs4u.com

Job Type: Full-time

Pay: $45,000.00-$48,000.00 per year

Benefits:

On-site parking Paid time off
Application question(s):

Do you have access to vehicle with a Valid Driver's Licence ?
Education:

DCS / DEC (required)
Experience:

mental health: 1 year (required)
Language:

English, Punjabi, Urdu and Hindi (required)
Location:

Brampton, ON L6T 3T6 (preferred)
Work Location: Hybrid remote in Brampton, ON L6T 3T6