Job description Midtown Pediatrics is looking for a Medical Administrator/Receptionist to be part of their team. Midtown Pediatrics is a busy outpatient multi-disciplinary pediatric health care clinic located in midtown Toronto. The team includes Pediatricians, Pediatric subspecialists, Nurses and allied health practitioners. Responsibilities include:
Scheduling- managing patient appointments and health car providers schedule
Answering questions and providing information directly to patients via email and telephone, based on knowledge of policies, procedures and regulations
Scanning and transferring documents and e-faxes in the Electronic Medical Record (EMR) system (Practice Solutions/Telus)
Sorting and forwarding mail and other correspondence
Following up on specialist referrals
Contacting patients to inform of specialist appointments
Invoicing patients for non-OHIP services
Maintaining cleanliness of clinic
Helping with patient care eg, weighing patients
Provides coverage for other admin staff during scheduled and unscheduled absences due to vacation, illness, etc.
other administrative tasks as required
Required qualifications/work experience:
Minimum 2-3 years as a Medical Office Admin or Medical Office Receptionist
At least one (1) year experience using EMR systems such as Practice Solutions (preferred), or proficiency in another EMR system
Knowledge of Medical Terminology
Excellent Customer service skills, able to offer a higher level of service in a professional manner
Diligent and hard worker
Able to multitask in an organized and efficient manner
Detail-oriented: we love candidates who have an eye for detail, so please bold the first line of your cover letter when applying for this job
Excellent interpersonal skills
Excellent organizational skills
Excellent verbal and written communication skills
Excellent computer skills ie, comfortable using technology
Thank you. Please apply with a resume and cover letter. Job Types: Full-time Salary: From $20.00 per hour Job Type: Full-time Pay: From $20.00 per hour Schedule:
Monday to Friday
Work Location: In person
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