Job Description

Job description Midtown Pediatrics is looking for a Medical Administrator/Receptionist to be part of their team. Midtown Pediatrics is a busy outpatient multi-disciplinary pediatric health care clinic located in midtown Toronto. The team includes Pediatricians, Pediatric subspecialists, Nurses and allied health practitioners. Responsibilities include:

• Greeting and registering patients
• Answering phones, taking telephone messages, managing email
• Scheduling- managing patient appointments and health car providers schedule
• Answering questions and providing information directly to patients via email and telephone, based on knowledge of policies, procedures and regulations
• Scanning and transferring documents and e-faxes in the Electronic Medical Record (EMR) system (Practice Solutions/Telus)
• Sorting and forwarding mail and other correspondence
• Following up on specialist referrals
• Contacting patients to inform of specialist appointments
• Invoicing patients for non-OHIP services
• Maintaining cleanliness of clinic
• Helping with patient care eg, weighing patients
• Provides coverage for other admin staff during scheduled and unscheduled absences due to vacation, illness, etc.
• other administrative tasks as required

Required qualifications/work experience:

• Minimum 2-3 years as a Medical Office Admin or Medical Office Receptionist
• At least one (1) year experience using EMR systems such as Practice Solutions (preferred), or proficiency in another EMR system
• Knowledge of Medical Terminology
• Excellent Customer service skills, able to offer a higher level of service in a professional manner
• Diligent and hard worker
• Able to multitask in an organized and efficient manner
• Detail-oriented: we love candidates who have an eye for detail, so please bold the first line of your cover letter when applying for this job
• Excellent interpersonal skills
• Excellent organizational skills
• Excellent verbal and written communication skills
• Excellent computer skills ie, comfortable using technology

Thank you. Please apply with a resume and cover letter. Job Types: Full-time Salary: From $20.00 per hour Job Type: Full-time Pay: From $20.00 per hour Schedule:

• Monday to Friday

Work Location: In person