Job Description

Major Functions and Responsibilities

• Provides a positive, professional impression of the company by employing excellent customer service skills.
• Performs ECGs (electrocardiograms).
• Performs a wide variety of administrative and supportive duties in the Patient Care Centre which include:

• Competently using the Laboratory Information System
• Greeting patients and expertly operating the Patient Queue software.
• Accepting dropped-off specimens.
• Identifying collection criteria based on requisition information and inquiring for further information when necessary.
• Collecting payment from patients, when required.
• Copying and filing documents, operating fax machine, other admin duties as required.
• Completing maintenance tasks as required
• Processing, storage and dispatch of collected specimens
• Troubleshootsing/problem solving devices and instruments within scope of duties
• Rotating and stocking supplies
• Maintaining requisitions and other confidential files in accordance with privacy and quality policies.
• Remaining current with all procedural changes, memos, and learning modules.

Required Skills

• Demonstrates excellent organizational, problem-solving, troubleshooting and decision making skills.
• Exceptional interpersonal and communication skills with a focus on client service and public relations.
• Maintains professionalism at all times.
• Performs duties efficiently and accurately.
• Recognizes and responds effectively and appropriately to an emergency.
• Flexibility to meet operational requirements including hours of work, location and changes in procedures.
• Strong team player with the ability to perform duties independently.

Required Experience

• Experience in customer service an asset.
• Experience working in a medical environment is an asset.

Minimum Qualifications

• High school diploma or equivalent is required.
• Knowledge of medical terminology is an asset.
• Basic computer and keyboarding skills is required.

Other Information

• As workload demands and operational requirements shift, the location, dates and/or hours of work may be changed
• Please note that this competition is open to internal applicants only
• Please note that this is a temporary position, ending on or before December 31, 2023
• Preference for this position will be given to bargaining unit members in accordance with the terms and conditions of the DynaLIFE/HSAA Collective Agreement
• Please note that successful candidates will be subject either a probation or trial period
• Successful candidates will be required to don and doff personal protective equipment, including a procedure mask or N95 respirator, face shield, gown and gloves for up to 7.5 hours per day.
• The current shift indicated is subject to change due to operational requirements
• All persons newly hired to DynaLIFE must show their confirmation of SIN letter/SIN card and government issued photo ID to Human Resources prior to commencing work.
• All persons hired to DynaLIFE must be authorized to work in Canada for any employer.
• Individuals hired into all positions must provide verification of their highest level of education.
• A security clearance will be required for employees newly hired to DynaLIFE.
• A security clearance with vulnerable sector completed may be required for employees newly hired to DynaLIFE.
• DynaLIFE is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment life cycle. We ask that all job applicants please identify any accommodation requirements by sending an email to

to ensure their ability to fully participate in the recruitment process.

This position is located at Lloydminister Plaza 44 Patient Care Centre, Lloydminister, AB. .

DynaLIFE