Job Description

Overview

Implementation Specialists at ComVida are key members of the client services team. This role works directly with clients, training them on our web-based applications and guiding them through the setup process, from project initiation through to successful go-live.

ComVida Corporation

is a Canadian leader in staff scheduling, payroll, and human resource management software. We deliver innovative client-focused solutions while building strong relationships with our partners to help organizations manage their complex staffing requirements.

ComVida is centrally located in New Westminster, BC. We offer our employees a competitive benefits package along with opportunities for training and career advancement. This is a full-time, permanent position, Monday through Friday.

Responsibilities

Work directly with clients and stakeholders to develop project plans for the implementation of our Employee and Financial Management software.

Collaborate with sales, technical support and client services team members to identify key needs, target dates and milestones to ensure the success of the implementation project.

Support users with training sessions, custom page design, extract configuration and imports of external data.

Guide clients through parallel runs and celebrate successful go-lives of each module, providing additional training and support as needed.

Participate in additional implementation processes and activities as they arise.

Qualifications & Skills

Enthusiasm and a love of learning, problem solving and collaboration.

Strong communication skills, specifically the ability to provide clear verbal and written instructions and effectively coordinate activities with all areas of the organization.

Excellent understanding of payroll processes, HR practices and employee scheduling requirements.

Ability to take ownership of implementation projects and see them through to successful completion.

Flexible & approachable attitude, with effective multi-tasking and time management skills.

Education and Work Experience

6 + years of related work experience or equivalent combination of education and experience.

Experience with Microsoft Office and a knowledge of accounting practices.

NPI designation, CHRP, Asana, Project Management and/or Scheduling certification would be an asset.

Job Type: Full-time

Pay: $65,000.00-$80,000.00 per year

Benefits:

Dental care Extended health care Life insurance On-site parking Paid time off
Work Location: In person