Payroll Administrator Diploma or equivalent required
SPECIAL TRAINING:
Payroll and knowledge of Alberta Employment Standards
Customer service and client de-escalation techniques an asset
Training in privacy is provided
Understanding of medical terminology is an asset
MINIMUM EXPERIENCE REQUIREMENTS
:
Two to Five years of directly related experience in a payroll administrator role or similar.
At least one (1) year of customer service experience in a high-volume setting preferred.
Must be proficient with MS Office, with intermediate to advanced skills in Excel.
Experience using Rise People or similar payroll software.
Experience using Xero accounting software
Experience with Equitable Life health benefits provider
Experience in using health care software and systems an asset.
Experience in a private health care setting an asset.
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs):
Knowledge of:
o Corporate purpose, mission, values, business definition, key objectives, current corporate goals, and program and services
o Generally Accepted Payroll Principles
Communication and interpersonal skills
o Excellent verbal, auditory, and written communication skills, with demonstrated professionalism and etiquette using e-communications
o Excellent interpersonal skills with the ability to think on one's feet and adapt conversation style to various personality types
o Ability to identify and communicate anomalies or recommend improvements in process and functions
o Demonstrate willingness for continuous improvement in communication with all areas
Planning, Organizing, and Attention to Detail Skills
o Highly organized with attention to detail as it pertains to financial records
o Adheres to assigned work schedules to complete daily tasks, and uses sound judgement to flex schedules as needed to meet corporate priorities
o Accurate keyboarding and data entry skills
o Excellent record keeping and reporting of key performance indicators (KPIs)
Technological Skills
o Proficient use of cloud accounting platforms.
o Proficient use of Microsoft SharePoint, Teams, Outlook, Word, Excel (intermediate to advanced), and Microsoft operating system
Ability and desire to:
o Foster a positive work culture through consistently demonstrating corporate purpose, mission, values, business definition, key objectives, and current corporate goals
o Work collaboratively to consider issues from many perspectives and resolves issues appropriately, engaging in crucial conversations as necessary
o Contribute to the success of the team by engaging in solutions-based thinking and discussions
o Interact with healthcare professionals, clinical and administrative staff, patients and the general public
o Maintain a high level of confidentiality
o Learn and apply new knowledge and software within the workplace
Police Information Check upon hire and as requested
RESPONSIBILITIES & ACCOUNTABILITIES:
I. MAIN FUNCTION(S)
:
Payroll Administrator (PA) is responsible for processing payroll and commissions for the employees and providers accurately and on time. Staying up to date on changes in payroll laws and regulations.
II. POSITION DUTIES AND RESPONSIBILITIES:
Note: This is a general description of duties and responsibilities and is not intended to be an exhaustive list of tasks associated with the role.
Process bi-weekly payroll, calculating and deducting taxes and other withholdings, managing employee benefits through Equitable Life and RBC for TFSA/RRSP contributions, and maintaining accurate records of employee pay and hours worked.
Process bi-weekly contractor payments for providers
Stay up to date on changes in payroll laws and regulations.
Review, update and maintain payroll processes to ensure compliance suggesting process improvement as required.
Prompt communication to employees regarding any payroll questions, concerns, and/or inquiries within 72 hours.
Prepare payroll/benefits reports as needed.
Provide role-related administrative support to management and other staff.
Prepare and process year-end t-slips
Prepare and process employee record of employments.
Enter any new hire, employee change, or other employee information into HRIS/Payroll system.
III. KEY PERFORMANCE INDICATORS (KPIs):
Timeliness and Accuracy of Payroll Reports/Data
o Ensure that payroll and commission for the staff are:
Accurate
Done on a timely basis
o Days to complete daily balancing and resolve discrepancies (within 3 days)
IV. OTHER:
(e.g. physical requirements, etc.)
* Prolonged use of computer screens and keyboarding
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