Job Description

Join Our Team at PhysioMira!

PhysioMira is a vibrant and respected multidisciplinary clinic in the Kitchener-Waterloo area, specializing in physiotherapy, chiropractic care, and massage therapy.

Are you a motivated professional with healthcare experience? We're seeking a highly organized, quick learner to join our team, working approximately 15-25 hours per week at our Waterloo clinic. This is an in-person position.

Key Responsibilities:

Welcome and check in patients, creating a positive experience Respond promptly to phone calls and emails Schedule and confirm patient appointments Process direct billing to insurance companies through our EMR system and Telus portal Collect and update patient information, including medical history and insurance details Verify insurance coverage and manage necessary paperwork and outstanding payments Maintain patient records in our electronic medical records (EMR) system with a focus on accuracy and confidentiality Oversee inventory management Assist in general clinic organization and management

Preferred Qualifications:

Strong verbal and written English skills Experience in a medical office or administrative role is preferred Familiarity with medical terminology Proficient in electronic medical records systems (e.g., Jane App) and Microsoft Office (Excel and Word) Excellent organizational skills and attention to detail Strong communication and interpersonal abilities Ability to multitask and prioritize effectively

Additional Information:

This job description provides a general overview of the role. Responsibilities and qualifications may be adjusted based on the needs of the clinic. Hours may include morning, afternoon/evening, and weekend shifts, alternating with other staff members. A stable schedule will be established after the training period.

Job hours may include morning, afternoon/evening and weekend shifts, alternating with other staff members. A steady schedule will be set after training period.

To apply, please send your updated resume, cover letter, and references as soon as possible. Only those selected for follow-up will be contacted via email to arrange a meeting. Thank you for your understanding.

*Please refrain from visiting the clinic in person. Follow-up communication will be conducted via email, and any meetings will be scheduled accordingly. Thank you for your understanding.

Job Types: Full-time, Part-time

Pay: $19.00-$23.00 per hour

Education:

Secondary School (preferred)
Experience:

receptionist: 3 years (preferred)
Work Location: In person

Expected start date: 2026-01-05