Job Description

"Moving you to better health"

SOS Physiotherapy

is a well established clinic serving the Kitchener-Waterloo community for over 30 years. We are a Physiotherapist-owned, multi-disciplinary clinic, with three locations within the Waterloo region, Guelph and Vacouver. Our practice is patient centered and results oriented. We are a motivated and close-knit team who bring out the best in each other and our patients, while keeping a positive environment. SOS Physiotherapy intends to be the provider of choice within the region winning "

KW's Favourite Physiotherapy Clinic

" in The Reader's Choice Awards in 2023, 2024 and we strive to be a pillar within our community!

We are looking to add a

Patient Experience Coordinator (PEC).

As an integral part of our team, the successful candidate will be the first point of contact for our patients and will strive to deliver the highest quality patient experience for all those that seek out our services.

The Patient Experience Coordinator

will positively engage patients whether by phone, email or in person, and execute all administrative tasks while maintaining organization and cleanliness within the clinical setting.

WHAT WE OFFER

:

Fun and energetic environment within a tightly knit, supportive team One on one training to ensure competency in all aspects of your position Regular clinic and organization staff meetings Ongoing coaching and growth opportunities to improve your skills Team building staff events (ie. Golf tournaments, Jays games, dinners, anyone!?) $1000 Health Care Spending Account Competitive hourly wage with opportunities for increases based on loyalty, stellar work ethic, and team compatibility

OUR IDEAL CANDIDATE:

Has a dependable, friendly and welcoming personality Works hard to foster a positive work environment while staying on task and organized Has excellent communication skills with the ability to build rapport easily in person and on the phone Is proficient with computers and has basic knowledge of Google Software and is eager to learn new skills enjoys being part of a team that has fun and supports each other while delivering the best care to our patients. Electronic practice management software experience preferred but not required for the right candidate. Proficiency with basic bookkeeping, day-to-day accounting and point-of-sale experience an asset Knowledge of HCAI and experience with MVA paperwork a significant asset
If this position appeals to you, please forward your resume and a short

VIDEO answering the following questions to

adafoe@sosphysiotherapy.ca

What is your name?

What has been your life's most significant achievement?

What are your three strongest attributes that make you suitable for this position?

What frustrated you the most about your last position?

This is the first step in getting to know you and finding out if our company and this position fit you and vice versa. If selected, you will be contacted within the next few days and invited to the next level of our interview process.

Thank you for your interest, and good luck!

For more information about our practice, look us up on Facebook, Instagram or visit our careers page at

Job Types: Full-time, Permanent

Pay: $18.00-$21.00 per hour

Expected hours: 35 per week

Benefits:

Wellness program
Work Location: In person