Patient Experience Coordinator/ Office Administrator

Kingsville, ON, CA, Canada

Job Description

Are you a customer service rock star?



Join our award-winning team!



If you love communicating & interacting with people to build relationships and want to work in a supportive, clinic environment that values its employees and their skill-development, let's meet.

The Erie Shores Rehabilitation team has an immediate need for a part-time Patient Experience Coordinator/ Office Administrator - 12-month contract but, for the right candidate, could lead to permanent part -time employment.

We offer you:



Permanent, part-time work (25 hours/week to start)

o Flexibility to cover vacation or sick days with an 8 am start and/or 6 pm finish is required

$18-20/hour

A positive clinic culture where we support you and value your input

Development courses that help build your skill-set

Paid onboarding and training

Company sponsored team meals and outings

Career options:

o Focus on being amazing at patient experience and administrative duties

o Fill a second role as marketing lead and/or chief culture lead

Are you:



Persistent in your drive to be a patient champion and provide customer service excellence

Productive in a fast-paced environment where adaptability, resilience and multitasking are a must

An effective communicator with polished in-person, written, phone and email etiquette

o Able to explain the value of our services and set us apart from others

Organized and resourceful, as a self-directed independent worker and as part of a team

A detective when it comes to attending to details and problem solving

Able to calmly manage and address client issues and concerns

Confident with Microsoft Office and Google productivity software, social media platforms, Canva & Hootsuite or similar, and clinic management software

Preferred skills:



Experience in a healthcare clinic

Understanding of WSIB

Healthcare billing through Telus and HCAI

Juvonno EMR software or similar

Contact me if you have the same CORE VALUES:



You strive to provide outstanding client-centred customer service to clients and administrative support to the clinical team

You want to contribute to a vibrant atmosphere as part of a team of administrative and health care professionals

To apply, submit your resume directly to reweston49@gmail.com, including a cover letter that describes how you prepare and eat a bowl of cereal .



Job Types: Permanent, Fixed term contract
Contract length: 12 months

Pay: $18.00-$20.00 per hour

Expected hours: No less than 25 per week

Benefits:

On-site parking
Language:

English (required)
Location:

Kingsville, ON (preferred)
Work Location: In person

Application deadline: 2025-09-30
Expected start date: 2025-11-17

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Job Detail

  • Job Id
    JD2778158
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kingsville, ON, CA, Canada
  • Education
    Not mentioned