Job Description

About Injex

Injex Beauty Clinics is a leading aesthetic clinic with locations in Yorkville and Oakville, known for our natural results, modern approach, and boutique experience. We specialize in injectable treatments -- from wrinkle reduction and dermal fillers to fat dissolving -- and are expanding rapidly through a growing client base.

We're looking for a driven, personable, and organized Patient Coordinator / Lead Manager to join our team full-time. This is a client-facing position focused on turning leads into bookings and keeping our calendar full.

What You'll Do

Follow up with new leads quickly and professionally -- via phone, text, and email. Call back existing and past clients to fill open spots and encourage rebooking. Keep track of all lead activity and appointments in our booking system (Jane). Confirm appointments and help manage the daily clinic schedule. Communicate with injectors and the clinic owner to ensure smooth flow and client experience. Maintain a friendly, knowledgeable presence for anyone contacting Injex.
What We're Looking For

Excellent phone manner and written communication skills. Strong organizational skills and attention to detail. Comfort with CRM or booking software (Jane experience a plus). Confident, self-motivated, and results-oriented. Previous experience in medical aesthetics, beauty, or customer service is an asset -- but not required if you're the right fit.
Compensation

$18-20/hour base pay $10-$15 bonus per booked consultation Opportunities for advancement as Injex grows
Why Join Injex

Work in a high-end, growth-oriented clinic with a great culture. Be part of a fast-scaling beauty brand that values initiative and creativity. See the direct impact of your work -- your calls translate into visible growth.
Job Types: Full-time, Part-time

Pay: $18.00-$20.00 per hour

Benefits:

On-site parking
Application question(s):

Are you comfortable speaking with clients by phone, text, and email throughout the day? How would you rate your comfort level with technology and booking systems (e.g., Jane App, CRM tools)?
(1 = not comfortable, 5 = very comfortable)

Do you have experience working in a clinic, spa, or sales/call-based role? (If yes, please describe your experience briefly.) What motivates you most -- hourly pay, performance bonuses, or both?
Work Location: In person