Job Description

We're Hiring: Full Time Patient Care Coordinator/Office Manager

Join a compassionate, patient-first team where your skills - and heart - matter.

About Us

We're a collaborative, health-focused clinical team dedicated to providing exceptional patient care in a supportive and organized environment. We're looking for a confident, proactive Patient Care Coordinator who can grow into or step directly into the Office Manager role. This is a key position supporting both our patients and practitioners, and helping our clinic run smoothly day to day.

What You'll Do

Patient Care & Administrative Duties (Core Role):

Greet and assist patients with warmth and professionalism Manage bookings, scheduling, and communications Handle payments and insurance claims Maintain accurate and organized patient records Respond to phone calls, emails, and inquiries Keep the clinic space clean, stocked, and welcoming Support practitioners and coordinate with external professionals

Office Management & Operations (Growth Responsibilities):

Assist in inventory management Oversee EFT payments and reconcile transactions Track and report key performance indicators (KPIs) and clinic statistics Support hiring, onboarding, and training of administrative staff if needed Contribute to bookkeeping and year-end preparation Lead process improvements to keep the clinic efficient and organized Create and schedule social media content

What We're Looking For

1+ year of experience in a clinical, wellness, or administrative office setting Strong working knowledge of Jane App (required) Excellent communication, organization, and multitasking skills Comfortable working independently and taking initiative Tech-savvy with experience using Google Workspace and cloud-based tools A collaborative, professional, and positive attitude

Bonus Skills:

Experience creating social media content or managing small business accounts Leadership, training, or team support experience

Benefits

Extended health and dental care Vision care and wellness programs On-site parking and gym access Staff discounts and professional development opportunities Supportive, inclusive workplace with room to grow

Schedule

8-hour shifts Monday to Friday Occasional evenings or weekends as needed

Requirements

Education: Secondary School (required) Language: English (required) Software: Jane App proficiency (required) Experience: 1 year in a clinical or medical office (preferred)

Join a team that values initiative, growth, and teamwork. Apply now to help us continue building an organized, welcoming, and thriving clinic environment!

Job Types: Full-time, Permanent

Pay: $22.00-$26.00 per hour

Expected hours: 30 - 35 per week

Benefits:

Casual dress Company events Dental care Extended health care On-site gym On-site parking
Application question(s):

Are you looking to grow into an Office Manager role, or do you already have experience managing clinic operations?
Experience:

Administrative: 1 year (preferred) Janeapp: 1 year (preferred)
Work Location: In person