Job Description

:Elements Casino Grand River is seeking a Part-time Cage and Coin Cashier! All candidates must be ready and willing to work a rotating schedule, days, swing, overnights, weekends and holidays. Shifts are assigned as eight (8) hour shifts.Under the general direction of the Operations Supervisor(s) and/or Operations Manager, this position is responsible for demonstrating exceptional guest service, while accurately managing the care, control, transfer, and balancing of financial assets at the gaming site. As a Cashier, you will be serving our internal and external guests by handling cash, chips, voucher transactions and process jackpot payments. While working as a Banker, your role will be to maintain our Customer Ticket Redemption units, process and balance main bank transactions. You will work under Alcohol and Gaming Commission of Ontario (AGCO) regulations to comply with all applicable laws, policies, FINTRAC and Anti Money Laundering procedures. Above all else, you will create Great Experiences and Memories for all guests and colleagues!The ideal candidate is an energetic professional with proven knowledge, skills and abilities, executing the following in support of the company\'s vision, mission and values:

• Provide friendly, courteous efficient service to guests by handling financial transactions with the utmost skill and integrity
• Accurately process guest transactions for cash or vouchers
• Comply with all AGCO, FINTRAC and Anti Money Laundering policies as well as GCGC Service Operating Procedures
• Identify and detect any counterfeit bills and/or gaming vouchers.
• Redeem foreign currencies for CAD funds or gaming vouchers/chips using accurate exchange rates
• Fill and balance Customer Ticket Redemption units
• Reconcile and fill departmental transfers, cash floats and prepare bank deposits
• Accurately preform counting procedures to ensure your shift has balanced
• Effectively resolve all Guest complaints and comments regarding transactions or concerns and work collaboratively with the Operations Supervisor(s) and/or Manager(s) to ensure a smooth and efficient Guest experience

Successful applicants will demonstrate the following qualifications:

• Completion of a secondary school diploma
• 1+ years of experience in customer service and handling cash (preferably large volumes)
• Strong knowledge of cash, foreign currency and other settlement types
• Working knowledge of computer software, and ability to learn new software and systems
• Strong mathematical aptitude, ability to work within a confined space, and have good hand-eye coordination
• Ability to work in a physically demanding area and be familiar with a high-volume, fast paced, shift work environment.
• Excellent communication, multi-tasking, organizational, teamwork and analytical skills
• The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario

Candidates must be ready and willing to work a flexible schedule, including evenings, weekends, holidays and overnights. The hours of work and location will be based on operational needs. Ready to embark on your next adventure?About Us:GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of 9,500 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.What\'s in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You\'ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn\'t your typical "corporate" job. We work hard and we have fun!

The only thing we don\'t play games with\xe2\x80\xa6..is your career!Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.Please note that due to the volume of applications, only those under consideration will be contacted for an interview.Thank you for your interest in Great Canadian Entertainment!

Great Canadian Gaming