Job Description

Jubb Utility Supply Ltd is actively seeking a customer focused, results oriented problem solver for the role of Part-Time Business Admin Assistant.

About Us

Jubb Utility is a leading distributor of tools, products and equipment used by Canadian electric utilities, Power Generation, utility contractors, telecommunication contractors, and arborists. We have an inhouse lab for testing, certification and recalibration of utility products and tools to ASTM standards, tool and equipment repair services, and recertification services of personal protective equipment.

Our customers tell us they love working with Jubb Utility because we're always there to serve their needs and solve their challenges. That's only possible because we work as a team to support each other and solve challenges together. We look forward to hearing from you!

Role

As Business Admin Assistant, you will be the finance team's problem solver, tracking down challenging transactions, filling in gaps of information, and making sure we have smooth resolutions to any issue. When you're not in problem solving mode, you will be busy with your team members ensuring all customer inquiries and interactions are professional, pleasant and meet high standards of customer service satisfaction.

Responsibilities

Problem solving responsibilities include:

Research and resolve payment discrepancies Address customer inquiries including questions about payments, refunds, credits and expedited orders Manage returns by investigating reasons, determining manufacturer return eligibility, conferring with management for authorization, and completing processes through to organizing shipping and updating QuickBooks
Day-to-day responsibilities include:

Match sales order with packing slip Generate and send customer invoices from QuickBooks Filing Process receipts and credit card payments Verify order accuracy before invoicing Maintain and update customer information Generate open order reports, follow up on outstanding orders, and update customer accordingly Assist finance and sales departments, as needed Help answer main line when needed and forward calls as appropriate

Qualification / Skills

Proven problem solver who will tenaciously track down details and resolve issues Minimum 2 years' experience in a similar or related role in finance Must speak and write fluent English Strong team player with excellent interpersonal skills Confidence to work independently and proactively Exceptional customer care skills Knowledge of MS Office and QuickBooks an asset Excellent organizational and time management skills Enjoys working in a fast-paced environment

We Offer

Office located in Newmarket Opportunity for advancement Stimulating work environment 9:00 am to 2:30 pm Monday to Friday,
While we appreciate all expressed interest in joining our team, only applicants selected for Interviews will be contacted. Jubb Utility is an equal opportunity employer. We are committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please tell us if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

Job Types: Full-time, Permanent

Pay: $21.00-$23.00 per hour

Benefits:

Casual dress Extended health care On-site parking Paid time off
Application question(s):

Would other employers you've worked for consider you a problem solver?
Experience:

finance: 2 years (required)
Work Location: In person