Job Description

Position Title:

Casual Administrative Assistant

Position Type:

Casual

Wage:

$20.00/hr (negotiable based on experience)

Start Date:

As soon as possible

About the Employer

Wild Mountain Clinical Counselling

is a busy and growing private counselling practice located in Penticton, British Columbia. We are currently seeking a dependable and compassionate

Casual Administrative Assistant

to support the day-to-day operations of our clinic on an as-needed basis.

About the Role

The successful candidate will provide a wide range of administrative and client support services. This includes working closely with contract counsellors, engaging with clients, and contributing to the smooth and professional operation of the clinic. This role requires a high level of adaptability, discretion, and empathy.

Key Responsibilities:

Manage daily clinic operations to maintain a welcoming and professional environment Schedule, reschedule, and cancel client appointments using the Jane booking system Respond to client inquiries with care and efficiency, promoting a client-centered approach Support contract counsellors with their administrative and logistical needs Communicate professionally with referral sources, medical professionals, and other stakeholders to enhance the clinic's reputation and network
About You

At Wild Mountain Clinical Counselling, we foster a warm, innovative, and supportive workplace culture rooted in authenticity and professionalism. The ideal candidate will share these values and have a strong desire to reduce barriers for individuals seeking mental health support. You are an empathetic communicator, comfortable working in a fast-paced setting, and able to adapt to a range of client needs.

Key Attributes:

Strong interpersonal and communication skills Ability to work independently and collaboratively Proficient with the Jane practice management software Client-centered and team-oriented mindset
Qualifications and Experience

Completion of a Medical Office Assistant Certificate/Diploma, Office Administration program, or a combination of equivalent education and experience in a clinical setting Experience working with vulnerable populations is an asset Previous use of the

Jane

booking system is

mandatory

Clear Criminal Record Check required
We appreciate all applications; however, only those selected for an interview will be contacted.

Job Type: Part-time

Pay: $20.00 per hour

Work Location: In person