Job Description

We are seeking a part-time Administrative Assistant to join our team! To be a right fit for the job we need someone who is reliable and takes initiative. This person must be friendly and able to multi-task while under pressure. Our clinic has 9 Physiotherapists so it gets busy! You will perform administrative functions to drive company success and patient satisfaction.

Responsibilities:

Plan and schedule appointments Greet and assist patients Answer inbound telephone calls Preparing patient records for law firms, ICBC, WSBC, etc. Invoice and direct bill 3rd parties for patient treatment (law firms, insurance companies, etc.) Handle WorkSafe BC and ICBC claim coordination and billing Connect with case managers and adjusters for patients to obtain treatment approval Fax reports, referrals, and invoices Prompt physiotherapists to complete reports on time Keep patients updated on the amount of treatment they are approved for Perform other miscellaneous office tasks
Qualifications:

Previous experience in office administration (asset but not required) Previous experience with WorkSafe and ICBC (asset but not required) Ability to prioritize and multitask Excellent written and verbal communication skills Strong attention to detail Strong organizational skills Strong active listening skills
Shifts:

Monday evening (2 - 8pm) Saturday (8am - 2pm) Occasional coverage for when staff are away
Our clinic is open Monday - Friday, 6am (reception starts at 6:30am) to 8pm and Saturday from 8am to 2pm. There will be more hours available while other staff members are taking time off.

Job Type: Part-time

Pay: $19.00-$21.00 per hour

Benefits:

Casual dress Paid time off
Application question(s):

What date are you available to start training? We are requesting that you are available Monday between 2-8:00pm and Saturday mornings from 8am-2pm. Can you confirm that you are available for these hours? Additional hours if vacation coverage is needed. Why are you looking for an administrative role?
Work Location: In person