Job Description

The Opportunity

Lounsbury Heavy-Duty Truck Centre

in

Fredericton

is looking for a

Parts and Service Advisor

.


This is a full-time position. The hours of work are: Monday to Friday, from 8am to 5pm.

Why Work with Us?

Lounsbury Heavy-Duty Truck Centre is committed to investing in our employees through training programs and a great work environment, plus:


Competitive Wages Group Benefits Plan including health, dental, vision, and life insurance, that begins on your first day Paid Vacation Days Great work culture Fun and dynamic work environment Employee discounts on cars and furniture Pension Plan

Responsibilities

Provide customer service at the Parts and Service to walk-in customers and customers calling the dealership. Perform physical inventory, regularly, to ensure all stock levels are accurate on the system. Prepare bills of lading, invoices, and other shipping documents. Assemble containers and crates in the Parts area: keep it clean and organized. Keep records/files up to date. Pack goods to be shipped and unpack goods received. Must be willing to learn how to drive a forklift. Answer phone calls and emails from customers, to book an appointment for service. Write up a repair order and document the customer's concerns to ensure accurate information is provided to the mechanic. Keep the customer informed while the truck is being repaired. Check and advise the customers if repairs are approved under warranty.

Qualifications

High School diploma or equivalent. Must have a valid driver's license and a clean driver's abstract. Must be computer literate - be able to use Microsoft Outlook, and Excel, and be able to learn a new computer program. Experience in the truck industry, rental, or automotive industry is an asset. Strong interpersonal skills, customer service skills, and troubleshooting skills. A good team player has a sense of urgency and can multi-task. Good work ethic. Ability to perform repetitive heavy lifting (up to 50 lbs). * Keeps their work area very clean and organized.