Job Description

Job Overview:
We are seeking a part time Customer Support Representative to join our team. The ideal candidate will provide exceptional customer service and support to our clients.

Duties:

- Appointment scheduling
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner
- Assist customers with product information, pricing, and order processing
- Resolve customer complaints or issues with patience and empathy
- Maintain accurate records of customer interactions and transactions
- Collaborate with other departments to ensure customer satisfaction
- Provide feedback on the efficiency of the customer service process

Requirements:
- Proven work experience as a Customer Support Representative or similar role
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in CRM software and Microsoft Office applications
- Ability to work in a fast-paced environment

- MOA or previous experience preferred but not required

If you are passionate about delivering top-notch customer service and have the skills required for this role, we encourage you to apply. Join our team and be part of a dynamic work environment where your contributions make a difference. Our hospital is open 7 days per week, weekend may be required.

Job Type: Full-time

Pay: $19.00-$23.00 per hour

Benefits:

Casual dress Dental care Employee assistance program Extended health care On-site parking Paid time off RRSP match Store discount Vision care
Experience:

Front desk: 1 year (preferred) Customer service: 1 year (preferred)
Work Location: In person