Job Description

T\xc5\x82\xc4\xb1\xcc\xa8ch\xc7\xab Adventures Ltd. is the tourism division at the T\xc5\x82\xc4\xb1\xcc\xa8ch\xc7\xab Investment Corporation and is thrilled to have been awarded the Operations & Maintenance Services at North Arm Territorial Park for 2024. This contract enhances our existing tourism offerings within the division and creates new employment prospects for T\xc5\x82\xc4\xb1\xcc\xa8ch\xc7\xab citizens who wish to remain close to their community.We are looking for an in-resident Parks Manager to join our team from mid-April to mid-September. The Parks Manager for North Arm Territorial Park is responsible for the operations & maintenance of 15-powered sites in the campground, plus facilities and is key to the success of it\xe2\x80\x99s inaugural year on T\xc5\x82\xc4\xb1\xcc\xa8ch\xc7\xab Lands. We are committed to supporting dedicated staff on-site who are not only responsible for revenues to be collected, but ensuring a safe and enjoyable stay for guests are amongst the top priorities.Responsibilities:

• Attend all training sessions and preparations for the opening of the campground.
• Adhere to safety plans and procedures set out by the Government of the Northwest Territories and Tlicho Adventures Ltd.
• Managing the day-to-day operations to ensure a safe and enjoyable stay for guests and effective manner in accordance with the description of services and scope of work and services outlined by Tlicho Adventures Ltd. and the Government of the Northwest Territories.
• Accepting and keeping an accurate track of bookings, deposits, and payments.
• Collaborating with the Director of Tourism to integrate innovative ideas and strategies for continuous improvement and expansion of service offerings.
• Addressing issues, concerns, and complaints related to the operations from customers, stakeholders, and Supervisors. Maintaining excellent customer relations and quality services.
• Ensuring compliance with all governing regulations.
• Following, applying, and adhering to TIC\xe2\x80\x99s established policies and procedures and other stakeholders, such as the Government of the Northwest Territories.
• In conjunction with the Director of Tourism, providing key inputs into the annual operational and capital budgets and providing recommendations on budget amendments.
• Developing, measuring, and reporting on Key Performance Indicators for the operation.
• Presenting financial and business/key performance indicator reports with the ability to respond to specific inquiries/variances accurately and knowledgably.
• Procurement and distribution of firewood for the park.

Knowledge, Skills, and Abilities:

• Strong organizational skills with the ability to prioritize and multi-task.
• Excellent communication, customer service skills, and effective verbal and written communication skills.
• Ability to work with minimal supervision and maintain productivity.
• Proficient computer skills including MS Office suite of applications (Excel, Word, Outlook, PowerPoint), QuickBooks and Point of Sale systems.

Requirements:

• Valid First Aid/CPR with defibrillator training mandatory or willingness to work towards certification.
• WHMIS Certificate or willingness to work towards certification.

• Confirmed Criminal Record History.
• Reside at the North Arm Campground in staff accommodations for the duration of the work rotation.

T\xc5\x82\xc4\xb1\xcc\xa8ch\xc7\xab Adventures Ltd. pays a competitive remuneration package. We are an equal opportunity employer and we encourage eligible T\xc5\x82\xc4\xb1\xcc\xa8ch\xc7\xab, Northern Indigenous, and other skilled persons to seek career opportunities with our group of companies. Eligible priority group persons in the Northwest Territories will have preferred access to employment opportunities. We do appreciate all applications, but only those selected for an interview will be contacted.

T\xc5\x82\xc4\xb1\xcc\xa8ch\xc7\xab Investment Corporation