Job Description

We are looking for a Parts, Accessories and Apparel Analyst who will resolve complex issues related to shipping, orders and delivery for our dealer network and internal teams.

YOU'LL HAVE THE OPPORTUNITY TO:

Assess and process all forms of critical requests.



Act in the best interest of the dealer and take the necessary steps to efficiently and effectively fix mistakes related to:



Shipping



Orders



Delivery



Conduct the appropriate research and allocate credits related to incomplete shipments, returns and transport fees.



Provide support to internal teams for all subjects related to shipping, order and PAA delivery.



Work jointly and in collaboration with the purchasing, transportation and logistics teams.



YOU'LL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS AND QUALITIES:



A basic degree or any relevant qualification.



Experience in customer service with knowledge of order to delivery processes.



Excellent knowledge of the particularities of warehouses, our carriers and our suppliers.



Bilingual English/French. Any other language would be considered a strong asset.



Passion for serving our customers and dealers.



An excellent communicator who can adapt easily to different circumstances.



Understanding of the basic operation of a supply chain system.



Demonstrated ingenuity for providing solutions with the ability to make decisions requiring creativity and initiative.



Knowledge of the SAP System and dealer management system will be considered an asset.



ACKNOWLEDGING THE POWER OF DIVERSITY

BRP is dedicated to nurturing a culture that invites, connects, and propels the ambitions of people of all backgrounds, profiles, beliefs and experiences. Ultimately, the diversity and uniqueness of our people fuel our ingenuity and set the course for the path ahead!

For this reason, we value diversity and we strive to always push each other forward to build an inclusive workplace where every employee feels like they belong, where they can grow and find meaning.

AT BRP, WHEN WE TALK ABOUT BENEFITS, WE GO ALL IN.

Let's start with a strong foundation -- You want it, we have it:

Annual bonus based on the company's financial results

Generous paid time away

Pension plan

Collective saving opportunities

Industry leading healthcare fully paid by BRP

What about some feel good perks:

Flexible work schedule

A summer schedule that varies by department and location

Holiday season shutdown

Educational resources

Discount on BRP products



WELCOME TO BRP

We're a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 20,000 spirited people, all driven by the deeply held belief that at work, as with life itself, it's not about the destination; It's about the journey.

#LI-Hybrid

#LI-GB1