Job Description

Halton Healthcare Posting #: 2022-906251

Non Union

Position: P3 Contract Performance Analyst

Department: Facilities Management - Redevelopment

Status: Regular Full-time

Hours: Monday to Friday - 7.5 hour days (Hours may be subject to change based on operational needs.)

Site: Primarily Oakville + Milton

Halton Healthcare's vision of Exemplary patient experiences, always, goes beyond just the patient experience; it has shaped our entire culture and remains at the core of every interaction in our organization, from our patients & families to our staff, physicians and volunteers. We believe in exemplary PEOPLE experiences always!

At Halton Healthcare you will thrive in a healthcare culture and environment that embraces inclusion, diversity and belonging with 'exemplary patient care, always' at the heart of everything we do.

We empower our people to be the very best they can be so they can make a difference for our patients and the communities we serve.

Halton Healthcare takes great pride in providing quality, compassionate healthcare services to our rapidly growing communities. As a progressive and vibrant healthcare organization, we are committed to being an innovative center of excellence in community hospital care.

This is what you'll be doing:

Working within the Redevelopment Office, this position provides analytical support and small project management to the Contract Management team in the execution of Alternate Finance and Procurement (AFP) contract administration activities at the Oakville and Milton hospital sites. Specifically, this position manages the Small Works and Variations quoting process with Project Co, approves work in conjunction and alignment with the contract, supervises work in progress through to completion ensuring work complies with the specification of the project and meets the user's needs. Leads the tracking process related to Small Works and Variations by monthly performance monitoring of Project Co, following through on user complaints liaising with Project Co on Facility Management issues by investigating and solving them ensuring Project Co follows through on all required actions.

• Facilitates DBFM contracts with a broad portfolio of in-scope services to ensure consistent and high-quality delivery of Project Co Services.
• Supports the performance monitoring of Project Co against Key Performance Indicators and operating Facility Management Protocols in part by leading weekly compliance meetings reviewing completeness and accuracy of work against contract, follows up with Project Co on known issues to rectify all discrepancies
• Review and analysis of monthly and annual deliverables from Project Co to evaluate completeness, and adherence to the project agreement requirements identifying and resolving any discrepancies
• Engages with hospital users to understand Facility Management requests and issues. Educate hospital users on the project agreement interpreting the contract as it applies to their request or issue.
• Authorizes Permission to Work requests from Project Co. Follow up on completion of work and user satisfaction.
• Provides guidance to other teams providing understanding of contract documents and/or advice on integrated solutions.
• Delivers high-quality artifacts, including meeting minutes documenting actions required assigning accountabilities, status reports, user documentation, presentations, etc.
• Escalates operational issues to the appropriate level of leadership, including risks, scope changes, etc.
• Works independently conducting interviews to obtain understanding of hospital users' requirements and direction to effectively identify/determine user needs.
• Participates in internal review of contractual documents by identifying issues, providing research to formulate the hospital's position on issues of conflicting interpretation of the contract. Mitigates risk ensuring Project Co performs as per the contractual agreement and avoiding the hospital having to incur unnecessary costs
• Synthesizing user input and feedback to ensure gaps, impacts, or areas of overlap are identified and addressed through the appropriate forum to minimize impact on operations.
• Administers the documentation and approval process associated with Small Works and Variations.
• Leads user meetings to define needs, manage scope, test solutions, develop communication plans, coordinate interruptive work, and monitor implementation.
• Critically review estimates in comparison to similar previous work estimates to monitor cost effectiveness
• Liaise with various stakeholders including clinical staff and managers, senior leadership staff, facility support services, and Project Co on coordination of activities representing the hospitals perspective to ensure outcomes meet operational needs.
• Develop and present material for review and information using strong written, verbal and graphical communication skills

This is what you'll need to do it:

Halton Healthcare endeavors to hire individuals who are competent in their chosen profession and who exemplify our mission, vision and values of accountability, respect and compassion which guide our individual behaviours and attitudes.

• At minimum, completion of a Bachelor degree in business administration, engineering, or health/life sciences (recognized equivalent may be considered).
• Minimum three years of planning and procurement, project management experience or contract management experience
• Experience working in a hospital setting is preferred.
• P3/AFP experience is strongly preferred
• Ability to synthesize, compare and summarize complex documents including complex contracts and other project related documents
• Demonstrated ability to anticipate and take timely and appropriate action to address actual or potential issues which could place project schedules at risk
• Skills to research best practices for a wide variety of areas related to complex projects.
• Ability to work under minimal supervision to formulate and define scope and objectives through research and fact-finding combined with a solid understanding of applicable business systems and industry requirements.
• Function at a high level of autonomy in determining work objectives; works in a self-directed manner.
• Display tactical and critical strategic thinking skill
• Possess strong communication skills; listens for clarity and meaning, and to speak in an honest and straightforward manner to ensure mutual understanding in a conversation as well as having strong written and presentation skills
• Demonstrated strong time management, organizational, conceptual and strategic thinking skills and abilities with the ability to meet tight deadlines
• Strong interpersonal and conflict resolution skills
• Self-motivated, work independently and integrate well as a member of a variety of teams interacts with co-workers, physicians, volunteers, patients and their families in a way that demonstrates that everyone involved in patient care is valuable
• Computer literacy including Microsoft Word, Excel, Project, Visio, database management, project management software, etc.

Date Posted: September 13, 2022

Internal applications due by: September 20, 2022

If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are, we'd like to hear from you. Please submit your application via our website at www.haltonhealthcare.com directly to this posting and include a current copy of your resume.

We thank all those who apply but only those individuals selected for further consideration will be contacted.

In accordance with Directive #6, Halton Healthcare has implemented a COVID-19 Vaccination Policy. All new hires must be fully compliant with our Policy as a condition of employment with Halton Healthcare. Successful applicants will be required to provide proof of vaccination or proof of a documented medical exemption as part of the hiring process.

In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Halton Healthcare will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

Halton Healthcare is a smoke free facility in and around all three sites. Smoking is not permitted on hospital properties. We thank everyone who works at or visits our hospitals for respecting this healthy initiative. We are also a scent-free environment for all employees and visitors to accommodate individuals' health concerns arising from exposure to scented products. , We ask for everyone's cooperation in our efforts to accommodate health concerns.