Overview:
Reporting to the Manager, Centre for Change Enablement and working as part of a team, the Organizational Change Management Practitioner is responsible for developing, implementing, and managing change management strategies and plans to meet business and project objectives. The Organizational Change Management Practitioner works as an internal consultant focusing on the people side of change, creating and implementing plans to manage impacts related to changes, such as business processes, job roles, and organization structures.
The Organizational Change Management Practitioner creates and implements a change program of strategies, plans, and tactics that maximizes employee engagement over the course of a project. In a lead role, the position influences change through commitment, support, coaching, and communication to all levels of employees and management.
The Organizational Change Management Practitioner has a solid understanding of change and transition principles and project management methodologies to ensure deliverables are integrated and implemented according to project objectives.
Responsibilities:
Applies a structured change management approach using Manitoba Public Insurance Change Management Methodology to lead assigned projects.
Develops, manages and implements specific change management strategies, plans and schedules.
Collaborates with Customer and Corporate Communications, training partners (Organizational Development and Knowledge Management Services), Talent and Organizational Development and other staff assigned on a matrix reporting relationship to the People Team, to ensure communication and training are aligned and fully integrated with the change management plan.
Leads and facilitates the change process as outlined in the change management plan for the assigned change initiative.
Identifies and supports development needs of the impacted stakeholders in collaboration with the project and people team, and operations.
Facilitates stakeholder involvement in the development and implementation of all change initiatives.
Acts as a change champion and advocate for enterprise change and specific change initiatives, as assigned.
Participates as an active member of the Organizational Change Management team.
Participates in the refinement and maintenance of the MPI change management methodology.
Identifies and documents change management and project issues and risks as they arise. Prepares recommendations to address issues in a timely manner and implements as appropriate.
Participates in the development and administration of a change management evaluation methodology for the assigned initiative.
Conducts people readiness lessons learned and post-implementation assessments of adoption of change.
Provides change leadership coaching and consulting to impacted stakeholder leaders to ensure their readiness to lead through change.
Facilitates collaborative planning sessions with impacted leaders and their teams to co-create change management plans and interventions to prepare them for change.
Qualifications:
Education:Undergraduate Degree in Business Administration, Education, or Social Sciences
Experience:Five years related experience in leading change management initiatives using project management methodologies, including assessing training needs, customizing and delivering training, and providing consulting services to management
Technical Knowledge and Skills:Demonstrated ability to:
Think strategically and analytically, and deliver tactically
Identify, analyze, recommend and implement solutions to a variety of change management issues as they arise
Work collaboratively with stakeholder departments and individuals
Be flexible in one's approach to established plans based on emerging needs
Develop and manage change management tactical plans based on strategy documents
Effectively manage multiple projects involving various departments/divisions
Manage time and stress in a dynamic environment and working to deadlines
Superior oral and written communication skills
Continuous learning to maintain knowledge of current change practices and to stay current with merging best performances in the relevant practices
Proficient in MS Word, PowerPoint, Excel
Solid knowledge of MS Project considered an asset
Conditions of Employment:
Must be willing and able to travel locally
Valid driver's licence
Access to a personal vehicle
Employee Benefits:
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