Job Description

Our client in the Oakville, North America\'s premier developer and provider of wire and cable protection systems. Passionate about providing our customers with solutions that are right for them, we combine the outstanding performance characteristics and diversity of the European made wire and cable protection products with innovative in-house design, engineering and manufacture of custom adapters and specialty fitting sarea is currently seeking an Order Entry Specialist to join their team. This role is 100% onsite and is a long-term engagement.

Responsibilities:

• Accurately enter and process customers\' purchase orders according to specified

customer requirements.

• Prioritize the time of entry for purchase orders to meet customer requirements and

delivery schedules specified.

• Ensure customers\' purchase orders are confirmed and acknowledged daily, entered

accurately and according to the order entry process.

• Strong communication is required with customers using email and phone.

• Enter and accurately document sample requests from CSR\'s, outsides sales reps and

customers and ensures they are processed accurately and according to special

instructions provided.

• Effectively communicate discrepancies, revisions and status of customer purchase orders

to all stakeholders.

• Communicates directly with warehouse personnel to ensure product availability and

inventory accuracy.

• Oversee customer expedite requests including communication to procurement and

distribution, and following up until product has been shipped according to customers\'

requirements.

• Consistently adhere to the sales processing procedures, work instructions and reference

documents outlined by ISO standards.

• Data entry including customer account, contract and individual pricing etc.

• Document filing and archiving

• Other duties and responsibilities as required to support Customer Service Department

• Accuracy, attention to detail, multitasking and consistency are required to assure

customers\' purchase orders are input correctly.

• Provides constant and timely communication regarding customers\' purchase order

changes with special emphasis on revised delivery dates, expedites and revisions to the

customer service department, sales department and customers

• Works hard and diligently to adhere to all performance metrics

Order Entry, Order Fulfillment, Order Management, Customer Service, SYSPRO

Robert Half is the world\'s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Robert Half

Robert Half is the world\'s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting,...

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