Sid Dickens Inc. \xe2\x80\x93 Order Entry and Customer Service Representative Sid Dickens Inc. is a Canadian art studio and manufacturing company renowned for its hand-made craftsmanship and unique decorative wall plaques known as Memory Blocks. The brand\'s backbone is an extensive line of 6\xe2\x80\x9dx8\xe2\x80\x9d tiles made from plaster of Paris, finished to an antique-like quality with crazing or weathered finishes and textures. We are seeking a new member for our Office team who is a fast typer, reliable, task-oriented, hardworking, and attentive. With a close-knit, team-oriented Culture, we value people that are flexible, open-minded, motivated, and willing to learn. A background in office administration is an asset \xe2\x80\x93 a minimum of two years of experience is required. You must be a Canadian citizen or permanent resident or have a two year valid work permit, 18 years of age or older, and have access to reliable transportation. Position: Order Entry and Customer Service Representative Term: Immediately to April 30, 2024 Reporting to: General Manager Role: Perform primary reception duties, data entry, provide administrative support to the office, General Manager, and other Departments. Availability: 8:00 a.m. - 4:00 p.m., Monday to Friday, with occasional overtime. List of Duties - Answer emails and telephone inquiries - Process online returns, damages, and exchanges. - Attract potential sales by answering product and service questions; suggesting other styles of product whenever appropriate. - Make notes in a CRM program used by the company as and when an interaction occurs with a customer - Manage various Excel spreadsheets and Word documents related to your duties. - Process orders from our online store - which includes effective email communication with our customers, data entry, invoicing and sending the invoices to our shippers. - Perform a quick website audit every morning to ensure that all features are functioning. - Ensure that filing and other various clerical duties are up to date. - Ensure that all features on our website are fully functional and provide feedback on any features that need improvement. Play an active role in helping improve our website. - Share social media admin responsibilities whenever needed. - Assisting other departments, as needed. What we offer: A great work environment, extended medical and dental plan after three months of employment (50/50 split) and compass card pass if using transit to get to work. Work Remotely

• No

Job Type: Fixed term contract
Contract length: 13 months Salary: From $23.00 per hour Benefits:

• Casual dress
• Commuter benefits
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: One location