Job Description

Triple Touch Framing is a leading supplier in the custom picture framing industry, providing moulding, matting, and all the essentials to framers across Canada. We're looking for a detail-oriented, customer-focused Order Desk Administrator to join our team.

Responsibilities:

Process customer orders accurately and efficiently (phone, email, and online).

Handle invoicing and ensure proper documentation for all transactions.

Answer customer inquiries, provide product information, and resolve issues in a timely manner.

Collaborate with warehouse and production teams to ensure smooth order fulfillment.

What We're Looking For:

Strong communication and customer service skills.

High attention to detail and accuracy in data entry.

Ability to manage multiple priorities in a fast-paced environment.

Proficiency with computers.

Comfortable working with accounting/order entry software.

2+ Years in an administrative or order-entry role.

Why Join Triple Touch Framing?

Be part of a growing company where your contributions are valued and recognized.

Enjoy a hands-on role with variety and the opportunity to develop new skills.

Work with a supportive, team-oriented group that values reliability and collaboration.

Long-term, full-time role with room to grow as the company expands.

This role is ideal for someone who is detail-oriented, enjoys keeping systems organized, and takes pride in supporting customers and internal teams. If you thrive in a structured admin role with variety, this could be a great fit.

If you're organized, personable, and enjoy helping customers, we'd love to hear from you!

Job Types: Full-time, Permanent

Pay: $40,000.00-$45,000.00 per year

Work Location: In person