Job Description

Job Summary

We are seeking an energetic and detail-oriented Receptionist to be the welcoming face of our healthcare facility. In this vital role, you will serve as the first point of contact for patients, visitors, and staff, ensuring a smooth and efficient front desk operation. Your positive attitude, organizational skills, and ability to handle multiple responsibilities will contribute significantly to providing exceptional patient care and maintaining a professional environment.

Responsibilities

Greet patients and visitors warmly, creating a friendly and professional first impression Manage patient intake processes, including collecting personal information and verifying insurance details Schedule appointments efficiently using electronic medical record (EMR) systems such as Epic or similar platforms Answer incoming calls promptly, directing inquiries to appropriate staff members or departments Maintain accurate medical records, ensuring confidentiality in compliance with HIPAA regulations
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Maintain a clean, organized front desk area and ensure all safety protocols are followed

Skills

Excellent interpersonal skills with a warm, welcoming demeanor Strong organizational skills with attention to detail in record keeping and appointment scheduling Knowledge of medical billing, coding (including CPT and ICD codes), and insurance processing Familiarity with HIPAA regulations and patient confidentiality standards Retail sales experience is a plus, especially related to optical products or healthcare items Strong organizational skills with attention to detail in record keeping and appointment scheduling
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Join our team as a Receptionist and play a crucial role in delivering outstanding patient experiences while supporting our healthcare professionals. Your dedication will help foster a welcoming atmosphere that promotes health, well-being, and trust.

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Work Location: In person