Job Description

Job Title:

Optometric Assistant and Receptionist

Job Location:

Dr. Jason Naidu- Annik EyeCare

110- 17700 56 Ave

Surrey, BC

V3S 1C7

Job Type: Part-time leading to Full Time

Pay Range: $20 - $25 per hour (based on experience)

Team Size: 7 Members

Job Overview:

We are seeking a dedicated and motivated Optometric Assistant and Receptionist to join our fast-paced team. The ideal candidate will play a crucial role in managing patient interactions and conducting preliminary eye tests, ensuring a seamless experience for our patients while supporting our Optometrist's needs.

Key Responsibilities:

Answer incoming phone calls and respond to patient inquiries. Schedule appointments using Optosys and manage the calendar effectively. Manage doctor appointment recalls and doctor's referrals. Track and manage payments for the Optometrist. Handle billing and insurance verification processes. Identify doctor's needs and sales opportunities to enhance services and to ensure that all client and clinic needs are met. Conduct pre-testing procedures, including using Auto Refractor, Tonometer, Lensometer, and Retinal Imaging. Maintain patient confidentiality and adhere to record-keeping practices. Provide exceptional customer service and support to patients in a friendly and professional manner. Maintaining supplies for the Optometrist.
Qualifications:

High school diploma required; Medical Office Assistant (MOA) certification is preferred. Experience in the medical field is an asset; optometry experience is preferred. Strong communication and interpersonal skills, both verbal and non-verbal. Basic math skills and proficiency in Microsoft Office. Ability to multitask and work efficiently under pressure. Familiarity with eye care terminology is a significant advantage but can be learned on the job.
Work Environment:

Fast-paced team environment with a focus on team collaboration and patient care. Expected working hours are 4-5 days to begin,
Professional Development:

Opportunities for professional growth and advancement as the business expands. We are looking for someone who will grow with us.
Attributes for Success:

Optical and medical knowledge, experience in pre-testing. Strong customer service background in a medical office setting. Prior knowledge of the eye exam process is preferred.
How to Apply:

If you're passionate about providing excellent patient care and have the qualifications we're looking for, please submit your resume and cover letter to eyecare@annikeyecare.ca

Job Type: Full-time

Pay: $20.00-$25.00 per hour

Expected hours: 32 - 40 per week

Benefits:

Extended health care Store discount
Work Location: In person