Job Description

Job Purpose: - The Administrative / Optometric Assistant - Responsible for providing administrative support for a busy Optometry Clinic as well as an exceptionally high level of customer service to our valued patients.

Qualifications: Available to work long days
Proper telephone etiquette
Provide positive and energizing patient care
An outstanding work record
Exceptional telephone skills
Outgoing, friendly and superior customer service skills

Key Responsibilities: Booking appointments, confirmations and recalls
Proof reading and updating patient profiles
Processing referrals, requests and other medical documents and forms
Processing insurance claims and other forms of payment
Responding to inquiries and providing information
Performing reception duties
Performing general clerical and office duties

Competencies: Attention to detail
Planning and prioritizing work
Patient focus
ability to stand for long periods
Training provided for the right candidate using the latest sophisticated equipment
We offer a competitive salary, benefits, training/coaching, and ongoing industry-based education

Job Type: Full-time

Job Type: Full-time

Expected hours: 35 - 42 per week

Job Type: Full-time

Benefits:

• Company pension
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person