Operations Supervisor ,lrms & Organics

Burlington, ON, Canada

Job Description

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ALS provides a broad range of testing and analytical services to a wide variety of end markets and industries around the globe. We continue to remain a leader in the testing services industry and have established a distinguished reputation for providing best in class results and client services.

Operations Supervisor, LRMS and Inorganics
Location: ALS Environmental, Burlington
Reports to: Laboratory Business Manager

General Accountability:
In conjunction with the Laboratory Business Manager, this position is responsible for providing leadership in the LRMS and Inorganics Department in the areas of production, productivity, safety, staffing, and assist with performance management and employee relations.

Specific Responsibilities:
  • Provide daily supervision to staff and assign workloads to ensure that productivity targets are met or exceeded;
  • Oversee staff scheduling to ensure adequate coverage in a fiscally responsible manner;
  • In conjunction with the Manager, conduct interviews and onboard new employees according to operational needs;
  • Coordinate and provide training for the team on an as-needed basis;
  • In conjunction with the Manager, complete annual performance reviews for the employees;
  • Maintain an adequate inventory of supplies and consumables in support of the operation while ensuring efficiency;
  • Ensure all maintenance and preventative maintenance schedules are followed;
  • Provide daily updates to the production team and Laboratory Business Manager on staffing and department-specific timelines & projects;
  • Maintain department statistics and prepare production reports for the Laboratory Business Manager;
  • Maintain ALS quality management system requirements (QMS) for the department;
  • Perform detailed data review, interpretation and processing;
  • Ensure methodologies and accreditation requirements are met and documented;
  • Participate in internal and external audits for the department and ensure timely resolution of any findings;
  • Conduct regular crew talks to discuss safety, quality, process changes, management issues and corporate communications;
  • Proactively review procedures and processes and provides input on their quality and reliability to the laboratory;
  • Liaise with other departments to respond to client enquiries, address production issues and resolve client service concerns;
  • Use correct methods in accordance with the established procedures and schedules while ensuring analytical quality;
  • Observe established safety regulations and comply with all ALS health and safety policies and procedures;
  • Other duties as assigned.
Required Knowledge, Skills & Abilities:
  • Excellent English communication skills, both written and verbal;
  • Able to effectively handle escalations and time critical issues;
  • Demonstrated judgement, creativity, integrity and the ability to problem solve;
  • Continuous improvement orientation to develop new processes or improve on existing processes;
  • Demonstrated ability to communicate clearly and effectively both internally and externally;
  • Able to effectively prepare and present information in an engaging and informative manner;
  • Strong safety orientation;
  • Highly motivated, able to take initiative and work as part of a team;
  • Strong customer service focus, interpersonal and organizational skills;
Required Qualifications:
  • Degree in Chemistry or related field;
  • Minimum 6 years of experience in operating and maintaining analytical chemistry instrumentation for a variety of methods;
  • Experience working with ISO/IEC 17025 or similar International Standardization systems for laboratory operation;
  • Minimum 3 years of experience leading a team in laboratory setting;
  • Strong computer skills including MS Excel and MS Word;
Physical Demands
  • Able to lift up to 50lbs;
  • Able to stand for a full shift;
  • Able to sit at a desk and do general office work, which includes periodic sedentary responsibilities;
  • Possess manual dexterity to perform repetitive tasks;
  • Please note that ALS operates 24/7 and will require day, afternoon, and graveyard shift work including weekends.
ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the different strengths and perspectives of each employee are both recognized and valued. We therefore encourage applications from all individuals; particularly women, First Nations, people with disabilities and visible minorities.

ALS also welcomes applications from people with all levels of ability. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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Job Detail

  • Job Id
    JD2142341
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Burlington, ON, Canada
  • Education
    Not mentioned