Job Description

About QuadReal Property Group QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management total $67.1 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and debt in both the public and private markets. QuadReal invests directly, via programmatic partnerships and through operating companies in which it holds an ownership interest. QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come. QuadReal: Excellence lives here.
The primary objective of the Operations Supervisor is to ensure that the assigned real estate portfolio is being managed and maintained to the highest standards in a safe, code compliant, and environmentally responsible manner while still maintaining operational efficiency and tenant comfort. The Operations Supervisor is an intermediate building operations position and is responsible for providing administrative, operational and technical service and support. Responsibilities The primary responsibilities of the Operations Supervisor include:

• Supervise operations staff including developing schedule, assigning overtime, managing performance issues, leading regular team meetings to maximize engagement and communication within the team
• Review daily tenant work order/service call reports and respond to tenant service requests as required, ensuring staff are providing a high standard of customer service in their responses
• Overseeing preventative maintenance and unscheduled repairs of HVAC, mechanical, plumbing, lighting, electrical, elevating devices and life safety systems
• Manage energy and utility consumption; providing detailed utility tracking, monthly analysis of meter readings, the buildings sub metering program and meter re-certifications
• Assist with implementing the corporate occupational health and safety program
• Manage the maintenance of building control systems including BAS, Energy Management system, Fire Alarm system, Lighting control, and tenant utility sub metering systems
• Ensure sound curtain wall, structural and roof maintenance is conducted by engaging with proper engineering groups to investigate and report accordingly
• Conduct insurance and risk management inspections, remedial actions and reporting
• Oversee environmental assessments and ensure reporting requirements are fully met
• Assist with development and management of annual operations and capital project budgeting
• Provide technical or administrative advice to internal and external clients
• Liaise with regulatory or civic authorities as required
• Remain current and up to date with new industry practices, legislative changes and new technologies
• Other duties as assigned

Experience and Qualifications

• 3rd or 4th Class Power Engineer
• Technical Certificate (C.Tech. or A.ScT.) or Journeyman Tradesperson (Electrician, Plumber, Refrigeration) or FMA / RPA + BOMI SMA / SMT is an asset;
• Minimum of 5 years direct work experience in commercial high rise (Class A) building operations;
• Intermediate level skills in Microsoft Office and Outlook.

• Ability to develop and sustain cooperative working relationships with all business units;
• Mature and self-motivated team player who is committed to personal growth and ethical integrity;
• Proven strong relationships with industry peers and trade associations.

• Strong verbal and written communication skills
• Demonstrated strong leadership, supervisory, mentoring and coaching skills.
• Ability to resolve problems using facts and sound reasoning;

• Ability to achieve goals using logical and strategic approaches to resolving challenges; and is adaptable to new ideas and can embrace change
• Ability to allocate one\xe2\x80\x99s time effectively (prioritize) and manage multiple demands with tight deadlines; works under pressure and achieve quality results;
• Results and detail oriented
• Strong administrative and organizational skills; ensures operations records, files and documentation are maintained in an orderly, accurate and timely fashion;

Working Conditions

• Work within an environment that is subject to moderate to high levels of stress in emergency or conflict situations;
• On occasion requires involvement in repairs or maintenance in inclement weather or uncomfortable environmental working conditions;
• Will occasionally be required to attend to or provide direction during after-hours emergency situations;
• Requires the ability to exert moderate physical effort and must be able to move quickly in emergency situations; is able to thrive within a busy working environment.

QuadReal Property Group will provide reasonable accommodation at any time throughout the hiring process for applicants with disabilities or for those needing job postings in an alternate format. If you require accommodation, please advise the Talent Acquisition team member you are working with and include the following: Job posting #, your name and your preferred method of contact. QuadReal has introduced a mandatory COVID-19 vaccination policy that requires full vaccination against COVID-19 for everyone working in our offices or sites. Accordingly, a successful candidate offered employment at QuadReal will need to provide proof of full vaccination prior to commencing employment, subject exemptions permitted under applicable employment and human rights legislation. Want to learn about our end-to-end recruitment process? Click this link for a short video that will take you through each step, so you\xe2\x80\x99ll know exactly what to expect.