Position Title: Operations Manager (Future COO)
Reports To: Founder & Owner of Agile Styling
Location: Remote
Employment Type: Full-Time
Compensation: Base Salary + Performance-Based Bonus Structure
About Agile Styling
Agile Styling is a fast-growing, style-focused brand committed to helping individuals rediscover their confidence through personal color analysis and education. Our founder-led business has built a strong community, a suite of innovative styling products, and a unique voice in the fashion and personal branding space. We are now entering our next phase of growth--and we're looking for a strategic, driven, and visionary Operational Manager to help us get there.
This is a rare opportunity to join early, build the infrastructure, lead from the front, and grow into the company's Chief Operating Officer (COO).
The Role
We're seeking an experienced Operational Manager who can take ownership of the business side of the brand, from day-to-day operations and sales reporting to launching new products and building out our internal team. This role is perfect for someone who is as comfortable running numbers and building systems as they are with digital marketing and community engagement.
You will be the key person to the founder--spearheading business growth, marketing, operations, and team building--while keeping a firm grasp on revenue, audience engagement, and brand consistency.
Key Responsibilities
Business Growth & Strategic Operations
Drive and execute company-wide goals, monthly, quarterly, annual planning, and growth strategies.
Track, analyze, and manage financial and sales metrics; produce regular performance reports.
Oversee pricing models, budgeting, and cost optimization across services and products.
Maintain operational efficiency across all client experiences, offerings, and digital platforms.
Marketing & Digital Sales Leadership
Own/direct and execute marketing strategy across all platforms (SMM, email, campaigns, lead gen).
Understand and apply best practices in digital marketing and social media strategy.
Launch and manage product offerings, monthly promotional calendars, and brand campaigns.
Manage the customer journey across channels to maximize sales and satisfaction.
Build out and optimize a digital marketing funnel (email, paid ads, content flow, etc.).
Product Development & Launch Execution
Oversee end-to-end planning and execution of new product and program launches.
Coordinate timelines, creative assets, communications, and performance tracking.
Build systems that can scale as new services and educational programs are released.
Community & Client Engagement
Stay closely connected with the Agile Styling audience; understand and speak their language.
Collect insights, feedback, and testimonials to improve offerings and inform future campaigns.
Support sales conversations, client engagement strategies, and community experience.
Team Leadership & Future Hiring
Manage and coordinate existing resources (freelancers, collaborators, contractors).
Build internal SOPs and infrastructure to prepare for future team growth.
Lead the hiring process for marketing, admin, and creative roles as the company scales.
Cultivate a strong, values-aligned team culture focused on agility, innovation, and impact.
Qualifications
Here is a revised and more specific version of your "Must-Have" qualifications section for the Operational Manager role at Agile Styling. This version emphasizes experience with online businesses, financial literacy, and strategic growth--along with a few additions that are vital for your stage and industry:
Must-Have Qualifications
5+ years of experience in operational leadership within a digital or online-based business (e-commerce, digital education, personal branding, or service-driven brands preferred).
Demonstrated ability to analyze financial data (P&L, revenue streams, customer LTV, CAC) and turn insights into clear growth strategies.
Proven track record of scaling a business--including audience growth, increasing revenue, and improving operational efficiency through strategic planning.
Experience leading product launches, influencer collaborations, or online course sales.
Deep understanding of digital marketing ecosystems including social media, sales funnels, email campaigns, and paid media, with hands-on experience managing or implementing them.
Exceptional project management skills--able to prioritize, delegate, and move multiple initiatives forward across marketing, sales, and operations.
Experience launching and scaling online products or programs, with ownership over planning, timelines, and outcomes.
Strong financial acumen: confident working with reports, dashboards, budgeting tools, and turning metrics into actionable decisions.
Entrepreneurial mindset: a self-starter who thrives in dynamic environments, is resourceful, solution-oriented, and isn't afraid to roll up their sleeves and build from scratch.
Clear, concise communication skills and the ability to manage collaborators, freelancers, and future hires with confidence.
Bonus if you have:
Experience in fashion, styling, beauty, or wellness industries.
Familiarity with tools like Google Analytics, Meta Ads, Canva, Notion, Airtable, or similar.
Ability to write copy, brief designers, and coordinate creatives with ease.
What We Offer
Competitive base salary + bonus structure tied to performance and growth milestones.
A high-impact leadership role with a clear path to becoming COO of the company.
Flexible remote work environment, but the candidate must reside in the Great Toronto Area
A chance to shape and scale a powerful brand that changes lives.
Creative freedom, supportive founder, and a culture rooted in purpose and beauty.
Ready to lead the business behind the brand?
If you're a builder, a visionary, and a systems-minded leader who loves strategy as much as execution, this role is for you.
To apply, please send your resume, a short note about why this role excites you, and links to any relevant work or projects to resumes@agilestyling.com
Job Types: Full-time, Fixed term contract, Internship / Co-op
Contract length: 12 months
Pay: $60,000.00-$75,000.00 per year
Benefits:
Flexible schedule
Work from home
Schedule:
Monday to Friday
Work Location: Remote
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