Operations Manager

Richmond, BC, Canada

Job Description


We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Toryxe2x80x99s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.Empowering women is the companyxe2x80x99s guiding principle, expressed through Toryxe2x80x99s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with capital, education and community.You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If youxe2x80x99re prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!Life @ToryBurch is Special Because:When you join us, youxe2x80x99re joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry.

  • Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
  • We have the best team in the world and believe in paying competitively and rewarding high performance.
  • Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
  • We love seeing our employees wear our beautiful collections. Youxe2x80x99ll receive a generous employee discount and access to exclusive special offers.
  • We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way
  • We believe in the importance of giving back and youxe2x80x99ll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.
This Role is Tailor-Made For You Because:
You are an expert in store operations, experienced with inventory management to managing a large operational staff and everything in between (facilities, expenses, vendor relationships to name a few). Youxe2x80x99re accountable for creating a highly standardized environment in which customers have a transformational experience, employees are able to do their best and the business runs with ease. This requires a constant balancing of priorities, including strategic, operational and leadership excellence and an authentic approach. A sense of humor is a plus!A Day In The Life:
The typical day isxe2x80xa6atypical. As the operational expert, you are fully versed in all operational policies, procedures and guidelines for all aspects of the store. You might be maintaining inventory accuracy and product flow, training store staff on technology and operational procedures, partnering with the GM and crossxe2x80x94functional partners to manage and maintain annual budgets, managing people resources, leading by example and setting clear goals and expectations to hold people accountable to a high standard of excellence. You may also support the customer experience by working with PR/Marketing to execute special event needs. The consistent thread is that youxe2x80x99ll be working with an amazing team of women and men who share your passion for excellence.To Land This Role:3 to 5 years of stock or operations-related experience in a high volume, customer-driven retail environmentMust have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shiftsAbility to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of timeMust be at least 18 years of ageWhy Youxe2x80x99ll Want to Join Our Team:
Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us!How We Work Together
  • Adaptable xe2x80x93 We change before we have to
  • Entrepreneurial xe2x80x93 We own it
  • Collaborative xe2x80x93 Therexe2x80x99s no xe2x80x9cIxe2x80x9d in Tory
  • Client & Brand Focused xe2x80x93 We put ourselves in Toryxe2x80x99s shoes
  • Live the Values xe2x80x93 We show up for each other
  • Functional Expertise xe2x80x93 Wexe2x80x99re constantly learning and growing
#TeamTory ValuesWe show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.Compensation Range The compensation range for this position is - . Our offer will be based on your relevant experience and work location.

Tory Burch

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Job Detail

  • Job Id
    JD2348549
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Richmond, BC, Canada
  • Education
    Not mentioned