We are an established cake business that has been operating from our current Oakville location since 2022. We sell cakes to individuals and businesses across the Greater Toronto Area (GTA), and we also specialise in wedding cakes.
We are currently seeking a full-time Operations Manager to work from Tuesday to Saturday. The successful candidate will be responsible for ensuring customers receive their orders on time, as well as managing inventory, drivers, suppliers, and other operational tasks.
Responsibilities
Oversee day-to-day operations of the cake production and delivery schedule
Manage inventory of ingredients and packaging materials, ensuring timely reordering
Coordinate with delivery drivers to ensure timely and accurate deliveries
Communicate with suppliers and maintain positive vendor relationships
Support the customer service team in handling order queries and complaints
Implement and monitor health and safety and food hygiene standards
Prepare weekly operations reports for management review
Identify opportunities for process improvements and cost savings
Requirements
Proven experience in an operations management role or similar capacity.
Excellent analytical and problem-solving abilities.
Strong communication skills, both verbal and written.
Ability to work under pressure while maintaining attention to detail.
Candadate must have a full driving licence and drive to work.
Manage cash handling and ensure accounts payable and receivable are properly maintained
Be IT literate and comfortable using Microsoft Office, including Excel
Have a fair understanding of accounting principles and accounting software such as QuickBooks Online.
Join our team as an Operations Manager where you can make a significant impact on our operational success!
Job Type: Full-time
Pay: $20.00-$21.00 per hour
Benefits:
Casual dress
On-site parking
Schedule:
8 hour shift
Day shift
Licence/Certification:
Full driving license? (preferred)
Work Location: In person