Job Description

Job Title: Operations Manager Landscape Construction, Maintenance, & Snow Services

Are You the Backbone of a High-Performing Team?

Do late crews and messy job sites drive you crazy because you take pride in professionalism and keeping things running smoothly?

You are relentlessly organized, calm under pressure, and the go-to person who makes things happen. You thrive in fast-paced environments, juggling schedules, crews, materials, and shifting priorities without missing a beat.

We are looking for a rare individual. Someone who can command the trust of crews, earn the respect of ownership, and confidently run the day-to-day operations of two fast-moving businesses: Garden City Groundskeeping (GC) and Toronto Artificial Grass (TAG).

This is not a cushy desk job. You'll be managing $3.25M in annual revenue across landscape construction, maintenance, enhancements, turf installs, and snow removal. You'll work closely with the field and management teams to keep projects on track, crews moving efficiently, clients satisfied, and operations humming. If you're sharp, detail-oriented, and not afraid of a little pressure, we want to talk.

About the Companies

GC and TAG are separate companies but operate as a tight-knit team with a shared leadership team.

Garden City Groundskeeping

focuses on landscape maintenance and snow removal.

Toronto Artificial Grass

specializes in turf installs and landscape construction and also acts as a turf supplier.
We're proud to serve commercial and residential clients across the GTA. What sets us apart is our commitment to execution; clean sites, tight timelines, efficient crews, and high-quality results.

Our owner, John, sets a high bar. He's hands-on, transparent, and expects the best from his team. The right person will not only be comfortable with that, they'll thrive in it.

If you're someone who takes pride in doing things right, appreciates clear expectations, and values a leader who notices the details, you'll enjoy working with John.

Who You Are

You're highly organized and detail-oriented; your calendar, inbox, and files are always under control. You're confident in managing crews, scheduling, solving problems, and keeping work on track. You can handle pressure and competing demands without getting flustered. You're great with software: you understand CRMs, spreadsheets, and scheduling platforms. You're quick to follow up, fast to adapt, and rarely drop the ball. You understand the realities of construction and landscaping. You know that plans change and crews need clear direction.

Key Responsibilities:

Daily & Weekly Operations

Run the weekly scheduling and job handoff meetings. Build and update schedules for turf, construction, maintenance, and snow field crews. Communicate changes to crews and field supervisors by 4 PM daily. Ensure jobs are set up and crews are prepped with clear job packages. Coordinate turf supply and delivery for TAG installs and retail orders.

Project Oversight

Conduct site kickoffs, quality checks, and close-out inspections. Monitor job progress and make adjustments as needed. Ensure jobs are completed on time, within budget, and to spec. Track hours, material costs, and profitability for each crew.

Client & Team Communication

Send weekly client updates for active jobs. Respond quickly and professionally to any issues or concerns. Build strong relationships with forepersons and support staff. Maintain a strong presence both in the office and in the field.

Process & System Improvements

Create and implement three new SOPs per quarter. Contribute to training sessions and team development. Identify inefficiencies and lead efforts to fix them.

Key Requirements:

Experience

5+ years in a landscape, turf, or construction operations role Proven track record managing field teams and projects Familiarity with turf installation, maintenance, and snow removal operations Strong understanding of job costing, scheduling, and client services

Technical Skills

Proficient in Google Workspace and Excel Experience using LMN, HubSpot, or similar platforms Able to manage files, schedules, and communication across multiple software tools

Personality Fit

Thrives in a fast-paced, high-accountability environment Doesn't wait to be told what to do, sees what needs doing and gets it done Comfortable receiving feedback and adjusting quickly Takes pride in well-run projects and well-coordinated teams Keeps commitments, follows through, and communicates clearly

Other Requirements

Valid G-class driver's license Comfortable working long hours during winter events or peak season Able to be in the field, on-site, and in the office throughout the week

Compensation & Perks

Salary: $75,000-$85,000 per year, based on experience Benefits: Up to $3,600 annually Bonus: Performance-based incentives Vacation: 2 weeks paid Tools: Company vehicle, phone, and laptop provided

This role is not for everyone.

We're looking for a calm and collected operations pro who can take ownership and thrive under pressure. You'll need grit, flexibility, and a sharp mind. If that sounds like you, and you're looking for a role where you can truly make an impact, we want to hear from you.

To learn more about us: https://gardencitygrounds.ca/

To see the role:

https://www.gardencitygroundskeepingcareers.com/operations-manager-landscape-construction-maintenance-snow-services

Job Type: Full-time

Pay: $75,000.00-$85,000.00 per year

Benefits:

Dental care Paid time off Vision care
Schedule:

Monday to Friday
Work Location: In person