Operations Manager Hush (hybrid)
Toronto, ON, Canada
Job Description
Company Description
Hush is a true Canadian company that was founded in 2017 with one product offering, the Classic Weighted Blanket and has since grown to offer several products. At Hush, we are a small and highly collaborative team that works with one another seamlessly to enhance the customer experience. Our mission is simple: we want to help people reclaim their rest. Around the world insomnia and anxiety are only getting worse, and we want to fight back with products that help people get the sleep they need. As part of Sleep Country Canada?s industry leading sleep brands, Hush continues to grow its fantastic brand and product portfolio. We?re looking for an Operations Manager to oversee our supply chain, 3PL and home delivery operations and ensure that we are delivering high-value quality products in a timely fashion. Your work will be at the heart of everything we do for our customers.
In this role you will:
- Take full responsibility for production and inbound logistics for Hush products.
- Organize and execute procurement plans.
- Establish and maintain effective relationships with carriers and 3PL providers to ensure that they are operating in accordance with their service level agreements.
- Support strategic functions of supply chain. Analyze, recommend and implement plans to improve process flows, optimize the utilization of resources and reduce operating costs.
- Measure and communicate progress towards a number of KPIs and work with the team to ensure these metrics are met.
- Improve customer experience on any fulfillment related inquires.
- Manage various projects to ensure key deadlines are met and high priority issues are resolved.
Qualifications
The qualifications and experience we like to see:
- 5 ? 7 years? experience in supply chain management.
- University Graduate with a specialization in Business, Supply Chain Management or a related discipline is preferred.
- Solid understanding of financials and P&L.
- Proficiency with MS Office.
- Exposure or experience with international logistics and or hard product development is a strong plus.
- Exposure to logistics and optimizing outbound shipping and delivery.
- Ability to make judgments in uncertain and unstructured environments.
- Highly organized and able to diligently track data and efficiently produce insights in organized and easy to digest ways for the company.
- Ability to visualize key metrics into a formulized report.
- Possess exceptional organizational and communication skills.
- Natural collaborator and team player.
Additional Information
Why members of our team love working at Hush:
- Competitive salary.
- Medical, vision, and dental insurance.
- Flexible vacation policy.
- Employee discount on our products.
- Diverse and inclusive work environment.
- Investment in training, mentoring, and career development.
- Hybrid work environment.
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Job Detail
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Job IdJD2170645
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationToronto, ON, Canada
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EducationNot mentioned