Job Description

Are you an experienced operations manager in the realm of physical facilities? We have an exciting opportunity for a skilled professional like you to join our team as a Commercial Operations Manager. Take the next step in your career and be part of managing a landmark commercial property with a focus on excellence, innovation, and customer service.

For immediate consideration, please contact Marz Hussain at 604-689-8687 ext.251.

ABOUT OUR CLIENT

Our client is a renowned real estate company with a strong presence in the commercial property sector. They are known for their commitment to excellence and delivering exceptional experiences to their tenants and visitors. One of their notable properties is located in Richmond, a vibrant and thriving community. This property is a well-established shopping center that offers a wide range of retail and dining options, attracting visitors from the local area and beyond. It provides a modern and inviting atmosphere, with a focus on creating a memorable and enjoyable shopping experience. The property showcases a diverse mix of renowned brands, ensuring a dynamic and engaging environment for shoppers.

ABOUT THE OPPORTUNITY

Are you a seasoned commercial operations professional with a passion for the retail industry? Join our dynamic team as a Commercial Operations Manager for a prominent retail mall. Take charge of optimizing operations, driving tenant satisfaction, and delivering an exceptional shopping experience. If you thrive in a fast-paced environment and are ready to make a significant impact in the retail sector, this opportunity is tailor-made for you. Apply now and be part of a thriving organization dedicated to creating memorable experiences for shoppers.

ABOUT THE POSITION

As the Operations Manager, you will play a pivotal role in overseeing the management of a best-in-class site, leading a team of Building Operators, and ensuring the successful execution of capital and tenant improvement projects. Your responsibilities will include managing all aspects of base building services, developing budgets, resolving operational issues, and implementing effective property programs. With your extensive experience in physical operations management and supervisory skills, you will drive the achievement of department goals and maintain a high level of customer service. This is a fantastic opportunity to join a renowned organization and contribute to the success of a landmark commercial property.

• Provide oversight and management of base building services, collaborating with consultants and contractors to meet project delivery dates.
• Lead and motivate team members, fostering professional development and succession planning.
• Develop annual operating budgets and conduct thorough studies to ensure cost-effective repairs and upgrades.
• Resolve operational concerns raised by tenants, working closely with the Operations Supervisor to ensure timely resolution and exceptional customer service.
• Ensure the implementation of property programs related to HVAC, preventative maintenance, environmental management, energy management, and waste management, while effectively organizing and staffing property operations.

THE REQUIREMENTS

• Minimum 10 years of experience in physical operations management, with at least 7 years in a supervisory/management role.

• Strong knowledge of general maintenance procedures, budgeting principles, and HVAC/electrical/mechanical systems.

• Proficiency in Building Automation Systems (e.g., Johnson Controls) and Preventative Maintenance software.

• Familiarity with environmental hazards and experience with green initiatives (LEEDS) is beneficial.

• SMA (BOMA) or Building Environmental Systems I certification is an asset.

• CFM (Certified Facilities Manager) certification is preferred.

COMPENSATION

• Salary: $100,000.00-$125,000.00 per year
• Benefits: Dental care, Extended health care, On-site parking, Paid time off, RRSP match, Tuition reimbursement, Vision care
• Flexible Language Requirement: French not required
• Schedule: Monday to Friday
• Supplemental pay types: Bonus pay
• Work Location: In person

HOW TO APPLY

Please apply directly to this posting with the most recent version of your resume. If you would like to speak with us regarding this position, please contact Marz Hussain at (604)-689-8687 ext. 251 or email mhussain@impactrecruitment.ca. To learn more about our open positions, visit us at impactrecruitment.ca.

ABOUT IMPACT RECRUITMENT

Specializing in a wide variety of industries and recruitment verticals, Impact Recruitment is passionate about matching exceptional talent with exciting new opportunities. For job seekers, we offer a dedicated approach to finding the right opportunity for your career growth.

The Certified Candidate\xc2\xae system by Impact Recruitment is designed to ensure your next career move is the right one. We take the time to thoroughly understand your technical abilities, your career goals, and you. Become a Certified Candidate\xc2\xae and enjoy a better recruitment experience with Impact. Learn more at impactrecruitment.ca.

Privacy and confidentiality are important to us; as such all applications are kept strictly confidential. We will not share your information with anyone without your prior approval. While we will only be considering qualified applicants for this position, if you are interested in pursuing an alternate career path, we would certainly be happy to speak with you about opportunities that fit your profile.

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Impact Recruitment