Key Responsibilities:
Perform work in a safe manner, so as not to endanger oneself or others.
Provide daily administrative support and document control to the Operations Manager
Assist in planning and organizing operational procedures and activities
Liaise with various departments, customers and team members regarding administrative matters.
Monitor work orders and follow up with customers
Support customer requests, maintain accounts and provide statements/tracking reports, as required.
Follow-up and investigate required and/or missing job documentation.
Assist in vendor invoice posting.
Create and facilitate purchase orders, process credit card payments and expenses.
Organize and manage training certificates and support compliance related activities.
Follow all established organizational policies and procedures.
Support the vision and values of the organization.
Participate in team/staff meetings when required.
Perform other duties as assigned
Knowledge, Skills and Key Competencies:
Ability to maintain high levels of customer service and problem solving
Strong organizational and multitasking skills
Excellent written and verbal skills
Proficiency with MS Office and Google Workspace
Analytical and attention to detail
Must be able to learn new applications quickly and efficiently
Able to work independently as well as part of a team, in a fast paced environment
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