Job Description

Positions to Fill: One (1) Open Role

Reason for Open Position: New Position

Employment Type: Full-Time, Permanent, Salaried.

Employment Location: Hybrid (Must be able to work 1 day weekly from the Toronto Office, 2 days weekly from the Brampton warehouse, and remaining days are remote).


Salary: $50,000.00 - $62,000.00 CAD. This salary range is based on an assessment of the local market and may vary depending on the successful candidate's experience.This range is based on base salary and does not include additional bonus program and total rewards eligibility.
Overtime Pay Eligible: Yes



Three Ships Beauty is hiring! We're looking for an Operations Coordinator to join our growing team. Reporting to the Senior Operations Manager, this role will support the day-to-day execution of operational workflows across our warehouse operations, order flow, inventory tracking, and cross-functional coordination.


The Operations Coordinator plays a critical behind-the-scenes role in keeping things running smoothly ensuring data is accurate, processes are followed, and issues are flagged early. This is an excellent opportunity for someone who is detail-driven, highly organized, and eager to grow their career in operations within a fast-paced, scaling consumer brand.

PRIMARY RESPONSIBILITIES

Order Processing & Operational Support

Process purchase orders, submit invoices, and coordinate on-time fulfillment of purchase orders for retail partners including Whole Foods, Detox Market, Well Canada, and others. Communicate promptly with retail buyers and the Three Ships sales team about shipping timelines, delays, and inventory shortages. Monitor Inventory Management System to ensure accurate flow of data and perform manual adjustments as required Assist with the management of EDI systems including processing of orders, submission of ASNs, and creation of invoices/carton labels. Assist with tracking and resolving order issues, including delayed, lost, or damaged shipments. Support coordination with shipping partners and internal teams to ensure smooth execution of special projects, promotions, and kitting initiatives.

Warehouse Logistics

Act as a key point of operational support for the warehouse team, helping ensure workflows remain organized, efficient, and well-communicated. Communicate with and oversee smooth operations with our US-based 3PL partner, including expediting orders, and creating and monitoring inbound and outbound shipments. Support inventory movement tracking (receipts, transfers, returns) and flag discrepancies to the Senior Operations Manager. Participate in warehouse operations meetings to help identify bottlenecks and support continuous improvement initiatives.

Inventory & Data Tracking:

Support inventory tracking and reporting, including updating inventory records and assisting with cycle counts. Help maintain accuracy across systems by identifying and escalating inventory discrepancies or data inconsistencies. Assist with monitoring inventory levels and flagging potential stock-out or overstock risks. Support monthly reporting on operational KPIs such as order accuracy, turnaround time, and cost per order.

Administrative & Other Duties:


Assist with maintaining and updating SOPs, checklists, and process documentation for the operations & warehouse team. Support with inputting data for various reports and processes Support implementation of new tools, systems, or process improvements as directed by the Sr Operations Manager. Help ensure compliance with internal policies, carrier requirements, and operational best practices. Audit, review and ideate improved processes for the warehouse & operations teams. Perform general administrative and operational tasks as assigned.

REQUIREMENTS

1+ years of experience in operations, logistics, supply chain, or warehouse-adjacent roles. Post-secondary education in Operations, Business, Supply Chain, or a related field is an asset. Experience supporting data entry. Speedy & accurate. Strong written and verbal English communication skills. High attention to detail with excellent organizational and time-management skills. Comfortable working with data, reports, and operational metrics. Experience with Google Workspace and/or Microsoft Office. Experience working with Shopify, SPSCommerce, WMS tools, or inventory systems is an asset. Ability to work cross-functionally with multiple teams. Ability to reliably commute 3x weekly between Toronto Office & Brampton Warehouse working locations. Comfortable working in a fast-paced, hands-on environment; warehouse exposure is an asset.

YOU ARE A GOOD FIT IF YOU

Love keeping things organized and running smoothly. Are proactive and take pride in catching issues before they become problems. Enjoy supporting teams and being the "glue" that holds processes together. Are curious, eager to learn, and excited to grow within an operations career path. Have a positive attitude with a desire to grow within a collaborative, inspiring team environment. Represent the Three Ships Values.

TEAM MEMBERS YOU'LL WORK CLOSELY WITH

Senior Operations Manager - Your direct manager and primary point of support Shipping Team Supervisor - Leads the Shipping Coordinator team and oversees day-to-day warehouse people operations Warehouse Supervisor - Oversees warehouse logistics, safety, and physical infrastructure Shipping Coordinators (5) - Frontline warehouse team responsible for pick-and-pack order fulfillment

HOW TO APPLY

Please submit your application through our application link by

February 2nd 2026

. We appreciate all applicants' interest, but only those selected for an interview will be contacted.


Accessible Recruitment Process: We strongly encourage applications from visible minorities, individuals with disabilities, and members of the LGBTQ2+ community. Three Ships actively encourages applicants to self-identify. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People Operations Team.


Use of AI: While we may use AI enabled applicant tracking systems to sort resumes or streamline administrative tasks in the hiring process, all decisions about who joins our team are made by people. We do not use AI to rank, score, or eliminate candidates without human review & final decision making.

WORK PERKS

Competitive compensation. Group Bonus Earning Opportunity. We're all owners! All full-time permanent team members are granted stock options. Build long-term ownership in the future we're creating together. Annual learning & development credit. Comprehensive health benefits package, including medical, dental, life, long-term disability and vision coverage. Fun team offsites & socials. Flexible work hours & hybrid work model. Week of Christmas and New Years off + 2 additional weeks of paid vacation (3 weeks total). Annual Paid Day Off for your Birthday! Unlimited Wellness Days (to support your physical & mental health). Half-day Fridays in the summer. Free skincare!


.........And so much more!

WHO WE ARE

Three Ships is a results-driven beauty brand backed by natural ingredients and real science. Look closer at our formulas and you'll find all natural, 100% plant + mineral-derived ingredients selected for their clinically-proven performance and skin-loving qualities. Nothing else.



Since launching in 2017, our products are carried in +400 retailers across North America, have thousands of 5-star reviews online, and have appeared in Dragons' Den, ELLE, People Magazine and Forbes. We are also the recipient of the RBC Canadian Women of Influence Award (2020), and were named to the Forbes 30 Under 30 List (2022).We are backed by some of the world's leading angel investors, and have amazing plans for the future!


We are an equal opportunity employer. We truly see our team as our family, and focus on four core values: compassion, hustle, integrity, and curiosity.

Hustle - we work hard and smart. We believe that hard work, resourcefulness and dedication will take us far. Less ego, more grit. Integrity - we look for people who are honest and good team players. We don't believe in shortcuts - we take the right path, even if it's the harder one. Compassion - we foster good vibes and positivity, and celebrate wins as a team. We don't believe in pointing fingers or pushing blame. We trust each other and always assume the best intentions. * Curiosity - asking questions is one thing, asking questions and having the willingness to discover the answers is another. We embrace, seek out, and share new experiences and ideas.