The Operations Coordinator is responsible for assisting the Operations team in managing the day-to-day operations of Industrial Security Limited (ISL), ensuring consistent service delivery, team coordination, and operational readiness. This role supports the Assistant Operations Manager and acts as a key liaison between field teams and leadership, with a strong emphasis on flexibility, communication, and operational oversight.
Oversee daily operations of ISL security teams throughout the business.
Provide updates and reports to the Assistant Operations Manager.
Ensure coverage for vacant shifts, vehicle transfers, and emergency duties.
Coordinate Duty Supervisor tasks and serve as a coach and mentor (may be required for backup as a last resort).
Manage, schedule and organize all security requests, special events via an organized structured approach and ensure proper billing is completed.
Confirm and respond to all security-related requests.
Support training activities including organizing all accommodation and operational needs
Manage Drug and Alcohol Program
Oversee safety reporting and conduct building inspections along with managing Joint Health and Safety program.
Provide support to ISL training program.
Post Secondary education with preferred training in law enforcement, Security or Military
5 to 8 years of law enforcement, security or military experience
5 to 8 years of operational knowledge with training background considered an asset
Ability to adapt to evolving security needs and operational demands
Ability to work in a 24x7 environment
Maintain a high standard of professionalism, confidentiality and relatability along with effective communication
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