Job Description

The Position

Job Title: Operations Associate

Division: Enterprise Operations

Manager: Operations Lead

Location: Mississauga Pharma Campus

Duration: 1 year contract

Job Purpose:

As an entry-level position to commercial operations, this job will provide support in a flexible manner to identified Brands (Squads) and Chapters. Work will be required on projects and brand-related administrative tasks in addition to brand planning cycle support, participation, and customer-related activities. This role will be fluid, have cross-functional accountabilities and will interact with other Squad and Chapter team members.

Job Accountabilities:

Squad / Chapter Operational Activities

Work with Managers cross-functionally to support squad-related operational tasks.

Project management for identified projects such as medical or marketing tactics, related to, but is not limited to the following:

Management of online materials review and approval tool (Veeva), and working with the Pharmaceutical Advertising Advisory Board (PAAB) or through an agency

Ongoing management of material order system (RPG)

Creation and input of event details into the event management system (EMS)

Liaise with the contracts department to initiate and follow agreements with external stakeholders and vendors

Assist with the development of materials for internal and external tactics

Supports the development and execution of medical education projects (such as materials and coordination) with Medical teams and with vendors

Adopts and works with Agile principles

Systems and Processes

May be responsible for Squad or Chapter onboarding activities.

Works with the business to identify issues and areas of opportunity in systems and processes

Works within Roche Compliance principles to ensure adherence to Roche document management principles

Follows all processes required to meet and support business objectives (such as Consultancy Meetings)

Creation and management of team gSites and gDrives

Best Practice sharing with other associates and business partners

Qualifications:

Undergraduate degree required, Masters degree is an asset

Demonstrated basic analytical skills and comfort working in Word, Excel and PowerPoint

Continuous learner mindset

Any other technical skills or experiences are an asset (for example, interactions with Patients, nurses and/or pharmacists as well as field teams)

Self-starter with a positive attitude and strong work ethic

Proven strong written and verbal communication, organization and collaborative skills; Willingness to speak publicly

Flexibility to work in a dynamic and often ambiguous context.

Ability to work autonomously as well as in teams

Interest and aptitude for both a \xe2\x80\x9cpeople-oriented and a technical environment\xe2\x80\x9d, including contact with customers, suppliers, directors and field staff.

Relocation benefits are not available for this posting
This position is open to candidates legally authorized to work in Canada

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we\xe2\x80\x99ve become one of the world\xe2\x80\x99s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche Pharma Canada has its office in Mississauga, Ontario and employs over 850 employees. The Mississauga facility is bright, vibrant, fosters collaboration and teamwork, and is reflective of Roche\'s truly innovative culture.

As of January 4, 2022, Roche requires all new employees who work in Canada to be fully vaccinated against COVID-19 on the date they take office. This requirement is a condition of employment at Roche that applies regardless of whether the position is on a Roche campus or remotely. If you have a valid reason for not being fully immunized, which is limited to certain specific medical reasons or other valid reasons protected by applicable human rights laws, you may request an exemption and / or adaptation measures regarding this vaccination requirement.

Roche is an Equal Opportunity Employer.

Roche